Certified Optometric Technician with a proven track record at Americas Best Contacts and Eyeglasses with relevant experience in eye care and vision health. Strengths lie in understanding optical principles, conducting eye examinations, and providing high quality patient care. With effective communication skills and a commitment to continuous learning, have consistently contributed to enhancing clinical efficiency and improving patient satisfaction rates.
Overview
6
6
years of professional experience
Work History
Certified Optometric Technician
Americas Best Contacts And Eyeclasses
Dallas, TX
12.2023 - Current
Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, auto-refraction, and retinal imaging.
Provided visual field testing to evaluate peripheral vision and detect abnormalities.
Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
Educated patients on contact lens care, insertion, removal, and hygiene practices.
Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
Evaluated patient's responses to treatment plans prescribed by doctors.
Dispensed eyewear according to prescriptions written by doctors.
Scheduled appointments for patient follow-up visits.
Managed administrative duties, including phone reception and appointment scheduling.
Certified in remote eye exams, slit lamp setup, and EOMs.
Sales Associate
Discount Furniture and Home Decor
Duncanville, TX
08.2021 - 12.2025
Assisted customers in selecting furniture pieces that fit their design preferences, budgets and lifestyles.
Greeted customers and determined their needs.
Completed sales transactions quickly and accurately while ensuring customer satisfaction.
Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.
Collaborated with the delivery team to schedule and confirm delivery dates and times.
Handled customer inquiries and complaints with professionalism and patience.
Coordinated with professionals to process credit applications and complete transactions.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Insurance Agent
La Familia Auto Insurance
Dallas, TX
02.2020 - 10.2020
Processed applications, endorsements, cancellations, reinstatements, audits, and renewals efficiently and accurately.
Advised customers on best practices for filing claims and resolving disputes.
Built and maintained strong relationships with clients through regular follow-ups and excellent customer service.
Monitored clients' insurance coverages to ensure changing needs were met.
Marketing
Education
High School Diploma -
Moises E. Molina
Dallas
05-2008
Some College (No Degree) - Medical Office Assistant
Central Texass Commercial College
Dallas
Skills
Exceptional customer service
Visual acuity testing
Contact lens education
Patient scheduling
Eyewear dispensing
Remote eye exams
Patient follow-up
Phone skills
Communication
Problem solving
Leadership
Teamwork
Time management
Professionalism
Fluent in English and Spanish
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Certified Optometric Technician
Americas Best Contacts And Eyeclasses
12.2023 - Current
Sales Associate
Discount Furniture and Home Decor
08.2021 - 12.2025
Insurance Agent
La Familia Auto Insurance
02.2020 - 10.2020
High School Diploma -
Moises E. Molina
Some College (No Degree) - Medical Office Assistant
Customer Service Representative, Sales at Americas Best Contacts And EyeclassesCustomer Service Representative, Sales at Americas Best Contacts And Eyeclasses