ANAIS DEHOUCHE

• Assisted passengers with boarding and check-in procedures.

• Made professional announcements at the gate (French/English).
• Managed customer complaints in a professional manner while resolving any issues that arose promptly.

• Operated the jet bridge and coordinated with flight crews.

• Resolved travel issues promptly and respectfully.

• Communicated flight delays or cancellations to affected passengers in a timely manner.

• • Handled boarding, check-in, and customer inquiries. • Operated the jet bridge and managed gate logistics. • Resolved last-minute issues with professionalism.
• Attended training sessions regularly to stay current on new products or services.
• Processed refunds, returns, exchanges, and order cancellations according to policy.

• Promoted and sold premium fragrances.

• Assisted customers with product recommendations.

• Managed returns, purchases, and operated the register.

• Greeted customers and provided exceptional customer service.

• • Served meals to senior residents with care.

• Assisted in organizing birthdays, holidays, and special events.

• Maintained respectful and friendly communication with elders.

• Checked back with customers throughout meal service to ensure satisfaction.

• Processed customer orders and payments.

• Maintained a clean and organized service area.

• Provided fast, friendly service during peak hours.

• Assisted customers over the phone regarding store operations, product information and order placement.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.