Passenger Service Assistant
Unifi Service
2023 - 2025
- Assisted passengers with check-in procedures and baggage handling to enhance travel efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated boarding processes, ensuring timely departures and compliance with safety protocols.
- Managed lost luggage claims, facilitating communication between passengers and airline representatives.
- Ensured passenger safety by conducting thorough pre-flight checks of wheelchairs and other mobility equipment.
- Enhanced customer satisfaction by providing timely and efficient assistance to passengers with special needs.
- Assisted elderly passengers with boarding and deplaning, ensuring a smooth travel experience for all customers.
