
Results-driven clerical and legal support specialist skilled in maintaining accurate financial records and preparing legal documentation to ensure compliance. Demonstrates a track record of improving operational efficiency and customer satisfaction through meticulous attention to detail and effective communication.
• Prepared accounts for legal action by ensuring documentation compliance with legal requirements, facilitating timely processing of cases.
• File legal documents through the Kansas court system while ensuring accuracy and compliance.
• Created and maintained Excel spreadsheets to organize client information and legal account data, enhancing accessibility for team members.
• Process customer payments and daily deposits while maintaining accurate financial records.
• Review account balances and itemized statements to verify payment history and account accuracy.
• Update customer account information and maintain organized electronic records.
• Assist customers by answering account questions and accepting payments.
• Prepare and distribute certified mail, priority mail, and other legal correspondence.
• Work extensively with Microsoft Excel, Word, Outlook, and Teams.
• Continuously learn new legal and administrative processes to improve efficiency.
Oversaw clerical operations at the Dodge City office.
ARSI Dodge City, KS
• Supervised daily clerical operations for Dodge City office, ensuring workflow efficiency and accuracy in task completion.
• Trained newly hired employees on office procedures and company systems.
• Assisted clerical staff with complex account and customer service issues.
• Monitored workflow to ensure accuracy and timely completion of tasks.
Handled multi-line phone system and directed calls to appropriate departments.
ARSI Dodge City, KS
• Answered multi-line phone system and directed calls appropriately.
• Processed incoming documents and scanned legal records into customer accounts.
• Recorded daily deposits and maintained organized account files.
• Updated customer account information and prepared correspondence for debtors.
• Scheduled patient appointments while managing a multi-line phone system to ensure efficient communication.
• Verified patient information and coordinated referrals to streamline patient care.
• Assisted with insurance-related administrative tasks to facilitate smooth processing of claims.
• Assisted with insurance-related administrative tasks.
• Prepared agricultural products for shipment, ensuring quality and accuracy standards were met.
• Executed tasks efficiently in a fast-paced production environment. in a fast-paced production environment.
Accounts Receivable Support
Payment Processing
Account Reconciliation
Cash and Deposit Processing
Balance verification
Compliance Procedures
Record accuracy
Document Management
Data Entry
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Customer Service
Administrative Support
Account Research
Staff Coordination
Attention to Detail
Time Management
Information confidentiality