Anait Hokhikyan
Sherwood Forest,USA
Summary
- Skilled healthcare professional prepared for leadership in patient care services. Known for strong focus on team collaboration and achieving results. Expertise in patient assessment, care planning, and regulatory compliance. Reliable, adaptable, and driven by passion for improving patient outcomes. Able to effectively lead in crisis situations and provide positive feedback to team members. Sensitive in meeting the needs of patients with diverse cultural and religious backgrounds. Facilitate positive patient experience in the outpatient care setting.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CS Supervisor for Ambulatory Cardiology Clinic
Children's Hospital Los Angeles
10.2020 - Current
- Supervise the daily throughput of the ambulatory clinic, supervise the RN and MA teams and lead the team as their direct report, complete annual evaluations, finalize work schedules, manage team needs
- Create and implement new protocols and procedures, guidelines for workflow, standards of care, as well as create educational opportunities for all clinical team members
- Chair of the Department collaborative council meetings, lead the meetings, create staff meeting content
- Coordinator for CCS Center care and Adult Transition Clinic
- Collaborate with other department leaders with PI projects and leadership duties
Director of Patient Care Services and Administrator
Serfim Hospice Inc.
03.2022 - Current
- Director of patient care services and administrative duties include management of health services and providing executive-level supervision and leadership for programs devoted to the welfare of patients
- Assist with the development of a comprehensive care plan for each patient and ensure that every member of the hospice team, caregivers, and the patient's family are knowledgeable of the care plan
- Responsible for the overall clinical operations of the hospice care agency, which include budgetary, management, leadership of nursing activities and providing clinical direction, and ensuring the continued growth of the agency
- In addition, provide patient care services, which include: maintaining comfort and quality of life, alerting physicians about changes in patient's condition, providing culturally sensitive and appropriate care to diverse population of patients, and always utilizing critical thinking skills to problem solve difficult situations and collaborating with the multidisciplinary team members for optimal patient care
Registered Nurse II, Pediatric Ambulatory Cardiac Clinic
Children's Hospital Los Angeles
05.2018 - 10.2020
- Frequently acting as Charge Nurse of clinic setting and active member of the multidisciplinary team; Coordinating care for the patients utilizing family center care
- Provide nursing assessment, education and intervention for the Cardiac Ambulatory patient population, including patient with various complex cardiac conditions
- Coordinate care with community resources including Regional Center, School based nurses, home health providers and schools/daycare as indicated in goals established by the multidisciplinary team
- Responsible for processing medication refills and authorizations and triaging phone calls
Registered Nurse II, Cardiothoracic Intensive Care Unit
Children's Hospital Los Angeles
09.2011 - 05.2018
- Caring for critically ill neonatal and pediatric patients with complex congenital heart defects, acquired cardiomyopathies, ventricular assist devices (Berlin Heart) and post cardiac transplant
- Continuous hemodynamic monitoring and inotrope management with appropriate titration of continuous vasoactive infusions and other continuous infusions such as opioids and benzodiazepines
- Able to recognize dysrhythmias, with knowledge to utilize 12 lead EKG and atrial EKG for confirmation
- Knowledge of appropriate arrhythmia interventions
- Management of mechanically ventilated patients (with and without inhaled nitric oxide) including: conventional mechanical ventilation, high frequency oscillatory ventilation, nasal CPAP, BiPAP, and high flow nasal cannula
Hospice Registered Nurse
Maka Hospice Care
01.2015 - 01.2017
- Maintaining comfort and quality of life, and alerting physicians about changes in patients' condition and family concerns
- Providing continuous and precise assessment of patients' pain and comfort levels
- Diligently communicating all pertinent information and evaluations through clear and concise documentation
- Providing culturally sensitive and appropriate care to diverse population of patients
- Actively listening, observing, communicating, and empathizing with both patient and family members regarding their concerns and patient needs
- Always using critical thinking skills to problem solve difficult situations and collaborating with multidisciplinary team members for optimal patient care
Education
Master of Science - Nurse Practitioner
West Coast University
Los Angeles, CA12-2025
Bachelor of Science - Nursing
California State University, Fresno
Fresno, CA08.2010
Skills
- Healthcare management
- Nursing administration
- Customer Service
- Problem-solving abilities
- Multitasking
- Reliability
- Certified in CPR/AED
- Operational Efficiency
- Training and mentoring
- Patient education and counseling
- Team building
- Conflict Resolution
- Multidisciplinary team collaboration
- Time management abilities
- Adaptability
- Quality Assurance
- Performance monitoring
- Crisis Management
- Performance Evaluation
- Health Education
- Problem-solving aptitude
Accomplishments
- Collaborated with ACHD medical provider in revamping the Adolescent and Young Adult Transition program, and achieved reduced No Show rate with higher volume of patients seen.
- Collaborating with leadership and medical faculty in the planning and implementation of a newly created ACHD program within the hospital setting.
- Poster and Oral Presentation at the 8th World Congress of Pediatric Cardiology and Cardiac Surgery in 2023 on Tapping Into Technology: Using Virtual Methods To Improve A Cardiology Transition Clinic.
- Poster Presentation at the Cardiology CHOP Conference 2023 on Tapping Into Technology: Using Virtual Methods To Improve A Cardiology Transition Clinic. Won award for interesting topic and quality improvement.
Professional & Organizational Memberships
Professional: American Association of Critical Care Nurses (AACN)
Department Collaborative Governance Council (DCGC)
Licensureandcertification
- Active California RN License, 783779, 05/31/26
- Pediatric Advanced Life Support (PALS) - AHA, 08/2024
- Basic Life Support (BLS) - AHA, 08/2024
- CCRN certified, 10/2024
- CCS Paneled
Certification
- Critical Care Registered Nurse (CCRN) AACN, October 2018- Present
- Basic Life Support Certification (BLS)
- Pediatric Life Support Certification (PALS)
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Director of Patient Care Services and Administrator
Serfim Hospice Inc.
03.2022 - Current
CS Supervisor for Ambulatory Cardiology Clinic
Children's Hospital Los Angeles
10.2020 - Current
Registered Nurse II, Pediatric Ambulatory Cardiac Clinic
Children's Hospital Los Angeles
05.2018 - 10.2020
Hospice Registered Nurse
Maka Hospice Care
01.2015 - 01.2017
Registered Nurse II, Cardiothoracic Intensive Care Unit
Children's Hospital Los Angeles
09.2011 - 05.2018
Bachelor of Science - Nursing
California State University, Fresno
- Critical Care Registered Nurse (CCRN) AACN, October 2018- Present
- Basic Life Support Certification (BLS)
- Pediatric Life Support Certification (PALS)
Master of Science - Nurse Practitioner
West Coast University
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