
Server and team lead with 5 years of experience in the hospitality industry, excelling in leadership, customer service, and problem-solving. Proven track record in training staff, enhancing team performance, and resolving customer complaints to boost satisfaction and repeat business. Adept at managing high-volume shifts and optimizing operational efficiency, eager to bring skills to a dynamic team environment. Always excited to learn and conquer new skills Managed a team of servers and retail staff, ensuring high customer satisfaction and efficient operations. Trained new employees, improving team performance and reducing onboarding time. Handled customer complaints effectively, resulting in positive feedback and repeat business. Oversaw inventory management, minimizing stock discrepancies and optimizing supply levels. Provided exceptional service to dine-in and to-go customers, ensuring orders were accurate and timely. Managed high-volume shifts, enhancing customer satisfaction and operational efficiency. Collaborated with kitchen staff to streamline order processes, reducing wait times and improving service quality. Trained new staff on best practices, contributing to a cohesive and efficient team environment. Led team of servers, ensuring efficient service and customer satisfaction, boosting repeat business. Trained new staff, improving team performance and reducing onboarding time. Resolved customer complaints promptly, enhancing overall dining experience. Eager to apply proactive problem-solving skills in dynamic team settings.