Anaiys Perez
Punta Gorda,FL
Summary
Dynamic and dedicated bartender with extensive experience at Twin Peaks Restaurant, known for enhancing customer satisfaction through exceptional service and creative mixology. A reliable team player, skilled in cash handling and alcohol awareness, I foster a positive environment while training staff to excel in high-pressure situations.
Overview
4
4
years of professional experience
Work History
Bartender/Expo/Server/Trainer
Twin Peaks Resturant
Fort Myers, FL
07.2023 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server/Hostess
Crab Du Jour
Miami, FL
01.2022 - 07.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Team Lead
Pollo Tropical
Miami, FL
01.2021 - 01.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Education
Highschool Diploma -
Dade Prep Academy
Miami, FL06.2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Clear and effective communication
- Outgoing personality
- Customer service expertise
- Responsible alcohol service
- Payment processing
- Cash register operation
- Suggestive selling
- Alcohol awareness
- Team training and development
- Food running
- Creative mixology
- Aloha POS
- Garnishing drinks
- Fluency in language
Languages
Spanish
Full Professional
Timeline
Bartender/Expo/Server/Trainer
Twin Peaks Resturant
07.2023 - 03.2025
Bartender/Server/Hostess
Crab Du Jour
01.2022 - 07.2023
Team Lead
Pollo Tropical
01.2021 - 01.2022
Highschool Diploma -
Dade Prep Academy