Ana Karen Garcia
Paramount,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
Lakewood, CA
08.2023 - Current
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Maintained accurate patient records and updated prescription information as needed.
- Ensured that all medications were stored properly, following safety protocols.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Conducted regular audits of drug inventories to detect any discrepancies or irregularities.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Monitored staff productivity levels and provided guidance when needed.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
Pharmacy Inventory Specialist
CVS Pharmacy
, CA
06.2016 - Current
- Maintained accurate records of inventory levels, orders and deliveries.
- Conducted regular physical counts to ensure accuracy of inventory records.
- Resolved discrepancies between physical count and computerized records.
- Monitored expiration dates on products and returned outdated stock to vendors.
- Ordered supplies from vendors as needed to maintain adequate inventory levels.
- Processed purchase orders, invoices and credit memos in a timely manner.
- Analyzed trends in usage of pharmaceuticals and medical supplies.
- Generated daily reports on stock levels, order status and other pertinent information.
- Verified that all items received were correct according to the purchase order specifications.
- Created systems for tracking returns and credits from vendors.
Pharmacy Technician
CVS Pharmacy
Lakewood, California
09.2012 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Education
Pharmacy Technician Certification of Completion - Pharmacy Technician Program
Downey Adult School
Downey, CA02-2012
Skills
- Drug Inventory Control
- Proper labeling procedures
- HIPAA
- Medication Dispensing
- Insurance Billing
- Inventory Control
- Problem-solving skills
- Insurance Verification
Timeline
Lead Pharmacy Technician
CVS Pharmacy
08.2023 - Current
Pharmacy Inventory Specialist
CVS Pharmacy
06.2016 - Current
Pharmacy Technician
CVS Pharmacy
09.2012 - Current
Pharmacy Technician Certification of Completion - Pharmacy Technician Program
Downey Adult School