Ana Karen Ramos
Fort Worth,TX
Overview
6
6
years of professional experience
1
1
Certification
Work History
Spanish Medical Interpreter
Cook Children's Medical Center
10.2021 - Current
- Accurately interprets medical and health care information/instructions from physicians, nurses, and other medical center health care providers to Spanish-speaking patients/families.
- Respond to all non-English calls routed from designated broadcasting system to provide Interpretation services for any aspect of the patient’s medical care and other information as indicated in a timely manner.
- Ability to prioritize and problem solve incoming calls from designated broadcasting system based on volume and encounter type (i.e. complex/new diagnosis, plan of care update, specialty follow-up, care conference, etc.).
- Ability to accurately translate written material provided to the patient/family related to discharge instructions and surgical consents.
- Document each encounter performed in an inpatient or clinical site within the designated broadcasting system so the information is accessible according to the defined procedure and completed in a timely manner.
- Demonstrate flexibility, adaptability to change, sound professional judgment and maintain a high standard of personal credibility.
- Ability to work efficiently and multitask under high stress situations.
- Followed ethical codes to protect confidentiality of patient medical information.
Spanish Medical Interpreter
John Peter Smith Hospital
09.2019 - 10.2021
- Dispatch calls received from phones and pagers in an orderly and timely manner.
- Document dispatching information.
- Operator (connect and transfer calls as requested).
- Must have awareness of the social, linguistic and cultural influences that affect healthcare.
- Document calls up to date using the EPIC system.
- Ability to work efficiently and multitask under high stress situations.
- Scan and dispose of legal documents and logs appropriately.
- Complete interpretations via video call (My Chart and Doximity), phone and in person accurately and in a professional and timely manner.
Restaurant Team Member/ Cook
Farmer Boys
07.2018 - 07.2019
- Cashier/ Drive thru cashier.
- Stocker.
- Fryer.
- Cook.
- Food preparation.
- Dishwasher.
- Maintain our work place clean and hygienic.
- Operated food and service equipment.
- Make customers comfortable with great customer service.
Team Member
Jack In The Box
11.2017 - 07.2018
- Daily cash reconciliation.
- Cashier/ Drive thru cashier.
- Fryer.
- Cook.
- Food preparation.
- Maintain our work place clean and hygienic.
- Operated food and service equipment.
- Make customers comfortable with great customer service.
- Maintain a great attitude while serving customers even under stress.
Supervisor
Dairy Queen
04.2016 - 01.2017
- Mentor employees.
- Advocate for employees.
- Advocate for organization.
- Make and decorate ice cream cakes (at least 25 per shift).
- Make and pack ice cream sandwiches and dilly bars (at least 100 per shift).
- Maintain our work place clean and hygienic.
- Make customers comfortable with great customer service.
- Daily product inventory.
- Operated food and service equipment.
- Cashier/ Drive thru.
- Daily cash reconciliation.
Education
Associate of Science -
Tarrant County College District
Fort Worth, TX04.2024
High School Diploma -
CBTIS No. 21
Mexicali, BC, Mexico08.2017
Skills
- Effective Communication
- Language Interpretation
- Medical Terminology
- Interactive
- Patient
- Responsible
- Organized
- Good presentation
- Punctual
- Customer service
- Flexible
- Multitasking under high stress
Accomplishments
Received multiple recognitions from peers and providers (WOW’s) at JPS Hospital
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Serve Safe Certificate
American Heart Association Basic Life Support (BLS) Provider certification
Timeline
Spanish Medical Interpreter
Cook Children's Medical Center
10.2021 - Current
Spanish Medical Interpreter
John Peter Smith Hospital
09.2019 - 10.2021
Restaurant Team Member/ Cook
Farmer Boys
07.2018 - 07.2019
Team Member
Jack In The Box
11.2017 - 07.2018
Supervisor
Dairy Queen
04.2016 - 01.2017
Associate of Science -
Tarrant County College District
High School Diploma -
CBTIS No. 21
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