Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elsa OMeara

Oak Creek

Summary

With a proven track record at Aurora Health Care, I excel in bridging communication gaps between Spanish-speaking patients and healthcare providers, enhancing patient care and satisfaction. My expertise in simultaneous interpretation and empathy ensures effective, culturally sensitive interactions. Achievements include streamlining interpreter scheduling and boosting patient experience, backed by strong problem-solving and interpersonal skills.

Overview

1
1
Certification

Work History

Spanish Medical Interpreter

Froedtert Hospital

Spanish Medical Interpreter

Aurora Health Care
  • Served as an essential resource during emergency situations involving non-English speaking patients, providing life-saving information in realtime.
  • Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
  • Streamlined interpreter scheduling processes, resulting in a more efficient allocation of resources across departments.
  • Advised hospital administration on strategies for improving language access services and overall patient experience for Spanish-speaking individuals.
  • Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
  • Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
  • Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
  • Improved patient satisfaction with the quality of medical services through clear communication and empathy.
  • Enhanced patient understanding by providing accurate and timely translations during medical appointments.
  • Provided interpretation services during telemedicine consultations, enabling remote access to critical healthcare services for Spanish-speaking patients.
  • Promoted cultural awareness among healthcare staff, fostering an inclusive environment for all patients regardless of language background.
  • Coordinated with case managers to ensure smooth transitions between facilities for Spanish-speaking patients receiving ongoing care.

Education

Medical Interpreter - Interpreter

Milwaukee Area Technical College
Milwaukee, WI
05.2009

High School Diploma -

William Horlick High School
Racine, WI
05.2004

Skills

  • Fluent Spanish
  • Sight translation
  • Form completion assistance
  • Translation preparation
  • Bilingual communication
  • Ethical codes adherence
  • Interpersonal communication
  • Critical thinking
  • Decision-making
  • Relationship building
  • Client service
  • Microsoft Access
  • Proofreading
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Effective communication
  • Microsoft office
  • Public relations
  • Personnel training

Certification

National Certification Commission for Healthcare Interpreters (CCHI)

Languages

Spanish
Native or Bilingual

Timeline

Spanish Medical Interpreter

Froedtert Hospital

Spanish Medical Interpreter

Aurora Health Care

Medical Interpreter - Interpreter

Milwaukee Area Technical College

High School Diploma -

William Horlick High School
Elsa OMeara