Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Madeline Delgado Aponte

Nashua,New Hampshire

Summary


Professional communicator with strong bilingual skills, adept at facilitating clear and effective dialogue in medical settings. Skilled in medical terminology, cultural sensitivity, and confidentiality, ensuring accurate and empathetic communication between healthcare providers and patients. Strong focus on teamwork and adaptability, consistently delivering results in fast-paced and dynamic environments. Known for reliability, flexibility, and commitment to fostering understanding and trust.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Spanish Medical Interpreter

Pinpoint - IINE
07.2022 - 10.2024
  • Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
  • Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
  • Coordinated with case managers to ensure smooth transitions between facilities for Spanish-speaking patients receiving ongoing care.
  • Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.

Spanish Medical Interpreter

Language Bank- Ascentria Care Alliance
02.2019 - 10.2021
  • Enhanced patient understanding by providing accurate and timely translations during medical appointments.
  • Improved patient satisfaction with the quality of medical services through clear communication and empathy.
  • Provided interpretation services during telemedicine consultations, enabling remote access to critical healthcare services for Spanish-speaking patients.
  • Developed educational materials in Spanish to help non-English speaking patients better understand their diagnoses and treatment options.

Bilingual Service Coordinator

GATEWAYS COMMUNITY SERVICES
12.1997 - 12.2017
  • Establish, maintain and monitor residential and vocational services to up to 35 Intellectually Challenged adults and children in the greater Nashua Area.
  • Coordinated and assisted in training Gateways and related agencies in Cultural Competency Awareness. Translated company documents into Spanish. Verbal translation to individuals whom were Spanish Speaking. Established Hispanic Families support group.
  • Service Coordination: Conduct and facilitate team meetings. Write and compose service agreements based on team meeting input. Monitor goals by frequent visits to vendor and clients. Community networking to assess services

Education

Bachelor of Arts - International Relations, Spanish

University of Delaware
Newark, Delaware
05.1975

Skills

  • Bilingual proficiency in Spanish
  • Certified interpreter
  • Certified trainer for cultural competence
  • Fluent spanish
  • Empathy and sensitivity
  • Fluent english
  • Medical ethics
  • Patient confidentiality
  • Memory retention
  • Healthcare systems
  • Anatomy

Accomplishments

  • Collaborated with team of( 8] in the development of Hispanic Parent Group/children with disabilities.
  • Achieved Translation of Gateway's Community Services applications and documents from through effectively helping with [Task]. English to Spanish.

Certification

  • Medical Interpretation, Cross Cultural Communications System's - 5/2004
  • Diversity Journey- Casey Family Service 10/2010

Languages

Spanish
Full Professional

Timeline

Spanish Medical Interpreter

Pinpoint - IINE
07.2022 - 10.2024

Spanish Medical Interpreter

Language Bank- Ascentria Care Alliance
02.2019 - 10.2021

Bilingual Service Coordinator

GATEWAYS COMMUNITY SERVICES
12.1997 - 12.2017

Bachelor of Arts - International Relations, Spanish

University of Delaware

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