Ana Garcia
Bulverde,Texas
Summary
Highly experienced and dedicated Apartment Property Manager with more than 7 years of proven success in the industry. Seeking a challenging position as an Apartment Property Manager to utilize my skills in managing and overseeing apartment units effectively.
Overview
7
7
years of professional experience
Work History
Apartment Manager
Warren Properties Inc
San Antonio , TX
2016.09 - Current
- Lease Renewals: Successfully negotiated lease renewals, minimizing turnover and maximizing tenant retention.
- Efficient Move-Outs and Move-Ins: Coordinated seamless transitions between residents, reducing vacancy periods.
- Tenant Relations: Resolved tenant complaints promptly while fostering positive relationships.
- Emergency Maintenance: Responded to urgent maintenance requests 24/7, ensuring tenant safety and satisfaction.
- Security Oversight: Monitored building security systems, including alarms and surveillance cameras.
- Budget Management: Adhered to strict maintenance budgets, tracking repair costs and identifying problem areas.
- Independent Leadership: Managed all responsibilities without the assistance of a leasing agent or assistant manager.
- Property Management Experience (272 Units): Successfully managed a larger property within the same company, collaborating effectively with colleagues and maintenance staff to support all 272 units.
- Focused on 116-Unit Property: Most of the time, I independently ran a 116-unit property without an assistant manager or leasing agent.
- Bilingual Skills: Fluent in both English and Spanish, facilitating effective communication with diverse residents.
- Move-Ins and Move-Outs: Documented “before” and “after” conditions through photographs.
-Scanned and uploaded necessary documents for accurate record-keeping.
-Completed move-outs within 7 days, ensuring timely unit turnover.
-Captured images of damages for assessment and documentation.
-Conducted pre-inspection move-outs to identify any issues.
- Proposal Management: Gathered proposals for maintenance and repair work and created detailed lists of damages and necessary repairs.
- Renewal Inspections: Conducted thorough inspections a month before lease expiration and ensured proactive maintenance and addressed any concerns.
- Safety and Preventive Maintenance: Implemented safety protocols and preventive measures prioritizing resident well-being and property longevity.
- Reasonable Accommodation Requests: Handled documents related to reasonable accommodation requests for tenants with disabilities.
Notified residents of approvals and ensured compliance.
- Software Proficiency: Utilized “Real Page” software for property management tasks.
Efficiently worked with Microsoft Word and Excel for administrative purposes.
Education
High School Diploma -
Robert E Lee High School
San Antonio2009-05
Some College (No Degree) - Criminal Justice
San Antonio College
San Antonio, TXSkills
- Property Management.
- Lease Administration
- Emergency Response
- Budget Management
- Team Leadership
- Bilingual Communication
- Property Inspections
- Software Proficiency
- Tenant Relations
- Legal Compliance
Note
- I reside just 10 minutes away from Tamara at Stone Oak
References
References available upon request.
Timeline
Apartment Manager
Warren Properties Inc
2016.09 - Current
High School Diploma -
Robert E Lee High School
Some College (No Degree) - Criminal Justice
San Antonio College
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