Summary
Overview
Work History
Education
Skills
Timeline
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Anakin Andrews

Citrus Heights ,CA

Summary

Dynamic retail professional with a proven track record at GameStop, excelling in customer service and merchandising. Trusted to manage store operations independently, I led my team in achieving sales goals while fostering strong customer relationships. Skilled in cash handling and staff training, I consistently drove engagement through effective promotional events.

Overview

1
1
year of professional experience

Work History

Retail Keyholder

GameStop
09.2024 - Current
  • Balanced cash registers at end of shift and filled out necessary reports.
  • Assisted store cashiers during peak sales times.
  • Increased customer satisfaction by providing exceptional product knowledge and personalized service.
  • Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
  • Spearheaded promotional events within the store to increase brand awareness and drive customer engagement.
  • Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
  • Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.

Sales Associate

Spencer's Gifts
07.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

High School Diploma -

Mira Loma High School
Sacramento, CA
06-2024

Skills

  • Trusted with running the store alone with no higher management, while handling operations and keeping up store sales goals and metrics
  • Leading my store and district in our metric goals
  • Being trusted with manager only operations
  • Handling safe codes, funds, and banking information
  • Excellent customer service, providing a community and relationships with frequent shoppers
  • Knowing the ins and outs of the store and company providing the greatest extent of services offered
  • Creating and propping display for product advertisement, ensuring customers are aware of sales, upcoming releases, and availability concurrent with store policy
  • Executive decisions and assisting other associates with training or procedures in store

Timeline

Retail Keyholder

GameStop
09.2024 - Current

Sales Associate

Spencer's Gifts
07.2024 - 09.2024

High School Diploma -

Mira Loma High School

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