Analeah Sanchez
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Brand Protection Advisor I
Ecolab
2023.07 - Current
- My department at Deloitte was acquired by Ecolab. My job duties did not change.
Box Office Ticket Seller
Dallas Cowboys
2021.09 - 2023.08
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
- Identified and resolved discrepancies and errors in customer accounts.
- Provided exceptional customer service to promote positive game day experience.
Project Associate
Deloitte
2023.03 - 2023.07
- Crafted business plans that identified long term company goals and also detailed smaller goals to keep organization on track.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Worked with manager and supervisor to plan and coordinate field specialist schedules.
Bartender
Deep Ellum Brewing Company
2021.11 - 2023.03
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Executive Assistant
J1S
2022.02 - 2022.12
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Implement ongoing innovations and improvements to finding new influencers.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Established QuickBooks accounting system to reflect accurate financial records.
- Helped organize and manage successful events.
- Maintained and processed invoices, deposits, and money logs.
Premium Ticketing Representative
American Airlines Center
2021.06 - 2022.02
- Processed high dollar volume pertaining to teams’ invoice (Dallas Stars and Mavericks), premium and suite ticket holders.
- Processed payments for and facilitates the delivery of day-to-day ticket orders as well as facilitating full season ticket processing for Platinum Seat and Suite holders for Mavericks games, Stars games, and third-party events.
- Support Sales and Service departments with the handling of Platinum Seat and Suite holders’ customer service needs that are related to ticketing, invoice, or seat relocation during premium events.
Concierge
Texas Rangers Baseball Club
2021.03 - 2021.08
- Offered friendly and efficient service to fans, handled challenging situations with ease.
Sales/Marketing Intern
Ciao Cow Creamery
2020.06 - 2021.02
- Completed weekly inventory.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Designed and built gift baskets for clients.
- Engaged with customers after sales to check on product integration, customer satisfaction and additional needs.
- Collaborated with marketing department to build campaigns with optimized targeting.
Server
Riley’s Bar and Grill
2019.08 - 2020.09
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Helper Coordinator
PDS Tech. Inc
2017.11 - 2017.12
- This was a seasonal position for UPS for the holidays.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Education
Bachelor of Science - Business
California State University, Chico
Chico, CA12.2020
Skills
- Problem Resolution
- Company Event Coordination
- Goal Minded
- Client Engagement
- Relationship Building
- Business Objective Analysis
- Growth Tracking
- Strategy Development
- Employee Timesheet Processing
- Coordinate Schedules
- Expense Reporting
Timeline
Brand Protection Advisor I
Ecolab
2023.07 - Current
Project Associate
Deloitte
2023.03 - 2023.07
Executive Assistant
J1S
2022.02 - 2022.12
Bartender
Deep Ellum Brewing Company
2021.11 - 2023.03
Box Office Ticket Seller
Dallas Cowboys
2021.09 - 2023.08
Premium Ticketing Representative
American Airlines Center
2021.06 - 2022.02
Concierge
Texas Rangers Baseball Club
2021.03 - 2021.08
Sales/Marketing Intern
Ciao Cow Creamery
2020.06 - 2021.02
Server
Riley’s Bar and Grill
2019.08 - 2020.09
Helper Coordinator
PDS Tech. Inc
2017.11 - 2017.12
Bachelor of Science - Business
California State University, Chico