AnaLecia Hernandez
Olive Garden
Tulsa,OK
1
Certification
6
years of professional experience
Pursued opportunities to gain experience in new industry environments.,Assisted teams in overcoming challenges and embracing new responsibilities.
Work History
To-Go Specialist/ Delivery spec
3 Years 7 MonthsServer/To-Go Specialist
1 YearHostess/Server
1 YearMcDonalds Crew Member
4 MonthsEducation
GED
Skills
Assisted customers with inquiries and service needs.
Managed time effectively to meet service deadlines.
Processed transactions accurately at the cash register.
Supported food service operations to enhance dining experiences.
Welcomed guests and coordinated seating arrangements.
Resolved customer issues through effective problem-solving techniques.
Aided in catering events to ensure guest satisfaction.
Organized tasks efficiently to maintain workflow.
Promoted additional menu items to increase sales.
Maintained cleanliness of work areas and dining spaces.
Handled email correspondence to support team communications.
Practiced active listening to better understand customer needs.
Provided serving assistance to enhance guest dining experiences.
Gained experience in restaurant operations and customer interactions.
Utilized POS systems for efficient transaction processing.
Prepared food items in compliance with safety standards.
Certification
Driver's License
Food Handler Certification
Beverage License
Timeline
To-Go Specialist/ Delivery spec
Olive Garden
01.2023 - CurrentRead More
Server/To-Go Specialist
Olive Garden
01.2022 - 01.2023Read More
Hostess/Server
Olive Garden
01.2021 - 01.2022Read More
McDonalds Crew Member
McDonald's
09.2020 - 01.2021Read More
Tulsa Community College
GED
Read More