Analee Olsson
Edison,NJ
Summary
Rutgers University Social Work Student Interested in Macro Work with an Emphasis on Non-Profit/Social Advocacy. Experience event coordinating, public relations,Outreach work,Program Development and technological performance. Looking to contribute to the social work field as well as other various fields while leveraging knowledge and experience.
Overview
7
7
years of professional experience
Work History
Receptionist
Raritan Valley YMCA
06.2023 - Current
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled assignments independently with good judgement and critical thinking skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Master of Social Work Intern
Town Clock Community Development
09.2023 - 04.2024
- Utilized evidence-based practices to provide effective interventions for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
- Maintained strict confidentiality in accordance with ethical guidelines and legal requirements of profession.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Organized and detail-oriented with strong work ethic.
- Provided professional services and support in dynamic work environment.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with strong sense of personal responsibility.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in team environments.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Developed strong communication and organizational skills through working on group projects.
INDIVIDUAL DAY-CARE PROVIDER
Privately employed
01.2020 - 01.2022
- Provide well-rounded care for a toddler from early morning to afternoon every weekday
- Demonstrate proper caretaking through scheduled educational playtime, meals, cleaning, and a variety of other tasks
- Practice adaptability as to provide for the child in every way necessary
- Refine time management skills by structuring both the child’s day and my own appropriately.
School Aged Child Care Counselor
Metuchen YMCA
01.2017 - 01.2020
- Provide educationally enriching experiences for children aged 5 to 13 daily by developing, facilitating, and overseeing schedules for students/camper that involve activities such as crafts, local trips, responsibility lessons, etc
- Act as a leader and role model by mediating on conflict and responding to physical and emotional needs
- Maintain outstanding public relations with children's parents
- Effectively manage time to make sure all children's needs were met while also managing my own schedule.
Education
Master of Social Work -
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2024
BA - SOCIAL WORK
Rutgers University
New Brunswick, NJ12.2022
ASSOCIATES - HUMAN SERVICES/PRE-SOCIAL WORK
Middlesex County College
Edison, NJ12.2020
Skills
- Problem Solving
- Time Management
- Microsoft Office
- Google Drive
- Canva
- Call Answering and Routing
- Problem-Solving
- Telephone skills
- Customer/Client relations
- Customer Service
- Clerical Support
- Organization skills
- Data Entry
- Customer and client relations
Resume Objective
Rutgers University Social Work Student Interested in Macro Work with an Emphasis on Non-Profit/Social Advocacy. Experience event coordinating, public relations, Outreach work, Program Development and technological performance. Looking to contribute to the social work field as well as other various fields while leveraging my knowledge and experience.
Internship
INTERN GREENWAY FAMILY SUCCESS CENTER, Fords Nj, Fords, NJ, 2021-09-01, 2022-05-31, Attend Outreach Programs, and interact with families in a professional and friendly manner. Demonstrate professional demeanor in behavior; appearance; and oral, written, and electronic communication. Be aware of current social, economic, and environmental policies that directly impact the local community of clients served. Submit all tasks in a timely and professional manner. Work on program development by contributing to the various programs held at the center.
Timeline
Master of Social Work Intern
Town Clock Community Development
09.2023 - 04.2024
Receptionist
Raritan Valley YMCA
06.2023 - Current
INDIVIDUAL DAY-CARE PROVIDER
Privately employed
01.2020 - 01.2022
School Aged Child Care Counselor
Metuchen YMCA
01.2017 - 01.2020
Master of Social Work -
Rutgers, The State University of New Jersey
BA - SOCIAL WORK
Rutgers University
ASSOCIATES - HUMAN SERVICES/PRE-SOCIAL WORK
Middlesex County College