Dynamic grocery manager with 1.5 years at Food4less, excelling in team management and customer service. Proven ability to resolve conflicts and enhance customer satisfaction, while training staff to achieve operational goals. Skilled in cash handling and problem-solving, fostering a high-performing team in a fast-paced environment.
Experienced management professional prepared for this leadership role. Proven track record in overseeing operations, driving team collaboration, and delivering results. Strong focus on adaptability, reliability, and strategic decision-making. Skilled in project management, conflict resolution, and performance optimization.
Highly motivated and result driven Grocery store manager(Person In Charge) with A year and a half experience in grocery management , 3 years of grocery experience including in a fast-paced environment Frequent tasks include handling customer complaints or requests customer satisfaction by resolving disputes promptly and maintaining communication. Engaging with customers and providing very high level of service and support, helping find desired products and items. Overseeing breaks and delegating tasks to grocery staff and clearly communicated timeframes for completion.
Training cashiers on organizational policies, cash handling and customer service to maintain highly skilled team. Quickly and accurately counted drawers at start and end of each shift.
Tasks included Welcoming customers and helped determine their needs. Operating cash register for cash, check, and credit card transactions with excellent accuracy. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Helping customers complete purchases, locate items, and join reward programs. Assisting customers with returns, refunds and resolving transaction issues. Collaborating with team members to achieve sales targets and maintain a clean, well-stocked store environment . Working flexible schedule and extra shifts to meet business needs.