AnaLicia Vidal Reyes
Aurora,CO
Summary
Dynamic and results-driven professional with a strong work ethic and customer service expertise, honed at Community Reach Center. Proven ability to multitask and adapt quickly, ensuring efficient food service operations. Committed to maintaining high standards of cleanliness and compliance with health regulations while fostering positive client interactions.
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Community Reach Center
Thornton, CO
10.2024 - 03.2026
- Prepared and served nutritious meals in accordance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management and restocking supplies efficiently.
- Supported food safety protocols to ensure compliance with health regulations.
- Engaged with clients to address dietary preferences and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Medical Receptionist
Dr. Tania Oswald
Centennial, CO
12.2023 - 12.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Received and routed laboratory results to correct clinical staff members.
- Assisted with scheduling preoperative appointments and collecting payments. Facilitated preoperative appointment processes and processed payment transactions. Supported preoperative appointment management and handled payment collection.
Medical Receptionist
Dr.Joseph Serota
Aurora, CO
07.2020 - 12.2023
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted patients with check-in processes, ensuring accurate information collection.
- Handled incoming calls, addressing inquiries and directing patients to appropriate services.
- Maintained electronic health records by updating patient information promptly and accurately.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Enhanced patient understanding by providing clear explanations of treatment procedures.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Oversaw preoperative appointment scheduling and payment collection processes. Managed patient intake for preoperative assessments and ensured accurate payment processing.
Education
GED -
West High School
Denver, COSkills
- Quick learner
- Multitasking
- Customer service
- Strong work ethic
- Positive attitude and energy
Languages
Spanish
Native or Bilingual
Timeline
Food Service Worker
Community Reach Center
10.2024 - 03.2026
Medical Receptionist
Dr. Tania Oswald
12.2023 - 12.2024
Medical Receptionist
Dr.Joseph Serota
07.2020 - 12.2023
GED -
West High School