To become Courtroom Deputy to U.S. District Judge and manage Judge's caseload, court proceedings and process orders. Provide administrative advisory, by case management and program planning activities. A highly motivated Operations Clerk able to handle a high volume of customer calls in a fast-paced environment with strong verbal, written, and listening skills, both in English and Spanish. Comfortable interacting with all levels of the organization and public. Display the value leadership for others to follow. Able to negotiate and problem solve quickly, accurately, and efficiently. Multitasking, prioritize, manage own workload, committed to quality, dependably and excellence. Highly-motivated, willing to expand work knowledge and help others to be successful.
Overview
26
26
years of professional experience
Work History
Operations Clerk
United States Federal Courts - District Clerk's Office - Del Rio Division
Del Rio, TX
01.2017 - Current
Operation Clerk duties such as greeting customers, answering phones, docketing, aiding entire operation team and Divisional Office Manager
Assist District Courtroom Deputy/Magistrate Courtroom Deputies with court preparedness and case management
Currently serve as back-up Courtroom Deputy to Magistrate Judges Joseph A. Cordova and Judge Matthew Watters, Chief District Judge Alia Moses, Visiting District Judges Senior District Judge Ivan Lemelle, Senior District Judge Mary Ann Vail Lemmon, District Judge Jay Zainey, Retired Magistrate Judges Collis White and Victor R. Garcia
Knowledge of chamber/court procedures, scheduling conferences, hearings, taking notes of proceedings, rulings, notices and prepare minute entries, as well as other Operational Courtroom Deputy duties as assigned
Open Case files and prepare new compliant documents for Initial appearance, Preliminary and Detention hearings, Information's, Rule 5, Transfers of Jurisdiction
Maintain District and Magistrate Judge's daily calendar along with all cases movements
Scheduling, resetting of cases with current hearing dates and status conferences
Provide excellent customer service procedures and status of cases
Knowledge of FTR recorder log notes of daily court proceedings, District and Magistrate level
Continual training on all Federal Rules on all Civil and Appeal Procedures
Court docketing pleadings for all criminal, civil and magistrate judge's cases
Quality check for all Criminal and Civil electronic filing
Provide Attorneys information on the judge's special procedures, respond to procedural inquiries, and help ensure compliance
Serves as backup in other functional areas as needed which include processing, Attorney CJA appointments, CJA petty eVoucher, update attorney's unavailability notices into Court's system, Jury backup duties
Assist District Courtroom Deputy with daily operations of Chief District Judge court files
Assist in organizing court proceeding documents, including setting up, sentencing forms, for local Chief District Judge
Close cases upon receipt of terminating Judgment & Commitment for all District and Visiting Judges
Manage District Court files for local Chief District Judge and all Visiting Judges
Serve as a Primary Reconciliation Clerk Deputy for daily close out operations
Coordinate the receipt and management of all PSI Reports for District Court Judges
Search Warrants and ABBY verification, Supervised Release warrant issuance for all Judges.
Available for overtime and occasional overnight travel
Office Manager
Ventura Promotional Products, Inc.
Del Rio, TX
02.1998 - 12.2016
Served as liaison between other departments and Customer Service Department
Supervised the plant staff and production supervisors
Execute daily reports, shipping reports, sales reports, end of the month sales reports
Maintained budgeting procedures to accurately manage cash flow and profitability
Successfully managed all employee interviews, hiring, reviews, training of new hires, and all dismissals
Correspond with major distributors/vendors partners to ensure a positive working relationship and future business
Facilitated training to improve team building and employee performance including topics such as work skills, vendor relations, and successful practices to meet company objectives
Worked in close contact with sister maquiladora plant in Acuna, Mexico
Confirmed all orders ship on the appropriate shipping date
In charge of all daily expenditures, reconcile of daily petty cash drawer
Actively promote quality and safety culture with OSHA requirements
Took required actions to maintain and safeguard company assets.
SNAP Case Manager/Employment Specialist
Texas Workforce Commission, Middle Rio Grande Development Council
Del Rio, Texas
04.2014 - 10.2015
Performed assessment and prepared job seekers for job search referral, assisted job seekers with assessed, counsel and/or guidance as necessary to assure a successful job search and job placement
Aided SNAP E & T participants
Assisted with all referrals of job seekers for the job readiness or walk-in customers to determine if they are ready for any referral to the Business Service Industry
Met with individual job seeker to counsel and guide them prior to referring them to the Business Service unit for job placement
Obtained job orders from Employers and follow up with Employers on status of order and hires, update orders and employer notes
Assisted job seekers with registering in WorkInTexas.com and updating their personal information/resume
Weekly/monthly follow-up outreach on all exited WIA job seekers
Assisted with clients that receive SNAP Government assistance with employment training
Conducted all SNAP E & T Orientations
Interviewed clients or authorized representative to gather information
Work experience in social service work, interviewing, counseling, public relations
Provided Job Development sites for potential clients
Generated all Service Plans/Assessments for Eligible SNAP (GEN POP/ABAWDS) participants
Assisted SNAP Clients with Job Search, E&T training, and Job Development
Maintained accurate files for all SNAP participants
Assisted with daily data entry of all WIA Youths participation in our Summer Youth Programs
Generated all weekly time sheets for all Youths Participants/SNAP participants
Administered TABE assessment to all Youth/Adults for initial enrollment
Assisted with Unemployment claimant report when needed
Performed any other duties assigned by the Business & Employment Service Manager and the Workforce Solutions Center Manager.
Education
Bachelor of Science in Management -
Park University
Missouri City, MO
05.2021
Associates of Applied Science in Management -
Southwest Texas Junior College
Del Rio, TX
05.2018
Skills
37 Years in Clerical Administration
17 Years; Management/Supervisory experience
Integrity, trustworthiness, resilience, reliable, and professional character
Strong analytical skills/ attention to detail and accuracy, strong confidentiality
High Motivation/Multitask/High volume paperwork
Organizational Skills and time management skills
Excellent critical thinking/listening skills
Strong verbal and written communication skills
Proficient with multiple database software, case management system CM/ECF
Proficient docketing skills
Stability - 100% Bilingual English/Spanish
Timeline
Operations Clerk
United States Federal Courts - District Clerk's Office - Del Rio Division
01.2017 - Current
SNAP Case Manager/Employment Specialist
Texas Workforce Commission, Middle Rio Grande Development Council