Summary
Overview
Work History
Education
Skills
Timeline
Generic

Analisa Carsten

Manistee,MI

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Server

Strike Town
01.2023 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Food Cashier

Two Slices
05.2022 - 07.2022
  • Assisted in restocking food items and condiments, ensuring efficient service during peak hours.
  • Collaborated with kitchen staff to ensure timely order preparation and delivery to customers.
  • Operated cash register to process sales transactions, handle cash and make change.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Maintained a clean and organized workspace, contributing to a positive customer experience.
  • Resolved customer complaints independently or with aid of supervisor.

Education

High School Diploma -

Diploma And Careers Institute
Auburn Hills, MI
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Customer service
  • Team collaboration

Timeline

Server

Strike Town
01.2023 - 06.2024

Food Cashier

Two Slices
05.2022 - 07.2022

High School Diploma -

Diploma And Careers Institute
Analisa Carsten