Summary
Overview
Work History
Education
Skills
References
Timeline
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Analisa Zanini

Stockton,California

Summary

I am an outgoing and friendly Barista with great interpersonal communication strengths with a customer service background. I have a passion for coffee and creating quality beverages. I have solid experience processing payments, handling food and meeting customer demands in diligent and well-organized manner. I pursue every opportunity to support team members, and work to cultivate good relationships with my team and customers. Certified in safe food handling.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks Coffee Company
05.2021 - Current

At Starbucks as a Barista, I excell in delivering exceptional customer service and crafting quality beverages. My responsibilities included;

  • - Expertly preparing and serving a variety drinks, adhering to standard recipes and ensuring consistency in taste and presentation. while educating customers about Starbucks coffee beans, flavor profiles, and brewing methods.
  • - Proficiently operating espresso machines, grinders, and brewing equipment, while maintaining machine cleanliness and functionality.
  • - Working hand in hand with team members to maintain a well-organized and smoothly functioning cafe environment.
  • - Assisting with inventory management, monitoring stock levels, restocking supplies as needed and upholding hygiene and sanitation standards.
  • - Engaging with customers by taking and accurately fulfilling orders, while accommodating special requests and giving recommendations.
  • - Effectively managing cash transactions and maintaining the cash register with precision.
  • - Demonstrating a strong commitment to upholding the company's brand and providing a enjoyable experience.
  • -Pleasantly interacted with customers during hectic periods to promote fun, positive environment, while controlling the line and crowd with quick and efficient service.

Cashier / Multi-Purpose Clerk

Save Mart Supermarket
07.2020 - 11.2020

- As a Multi-Purpose Clerk, I played a role in ensuring the efficient operation of a busy supermarket while providing exceptional customer service. My responsibilities included:

  • Proficiently operating cash registers and accurately processing a variety of transactions, including cash, credit, checks, and electronic payments.
  • Restocking and organizing store shelves and displays, ensuring product availability and an appealing shopping environment.
  • Assisting customers with locating items, making product recommendations, and offering information on promotions and discounts.
  • Demonstrating adaptability by fulfilling various roles within the supermarket, such as cashier, stocker, and customer service representative, as needed.

Education

Some College (No Degree) -

California State University Stanislaus
Turlock, CA

High School Diploma -

Saint Mary’s High School
Stockton, CA
05.2018

Skills

Skills;

  • Customer Service
  • Teamwork
  • Communication
  • Adaptability
  • Attention to Detail
  • Time Management
  • Passion for Coffee

Technical Skills;

  • Order Accuracy
  • Cash Handling
  • Inventory Management
  • Cleaning and Sanitation

References

Maria Fernandez, Starbucks Shift Supervisor, (209)420-3985

Timeline

Barista

Starbucks Coffee Company
05.2021 - Current

Cashier / Multi-Purpose Clerk

Save Mart Supermarket
07.2020 - 11.2020

Some College (No Degree) -

California State University Stanislaus

High School Diploma -

Saint Mary’s High School
Analisa Zanini