Seasoned Human Resources Manager with a distinguished career in the U.S. Air Force, adept in project and operations management. Spearheaded a team to support 5,500 personnel, enhancing career development and streamlining HR processes. Recognized for exceptional leadership and mentoring, with a proven track record in implementing organizational change, underscored by multiple accolades for excellence.
Overview
14
14
years of professional experience
Work History
Human Resources Manager
U.S. AIR FORCE
Moody Air Force Base, GA
01.2024 - Current
Leads a 14-person team supporting approximately 5,500 military and civilian personnel advising officers and airmen on military personnel issues and programs
Manages assignment, promotions, separations, retirements, and retention programs
Counsels' Airmen on reenlistment opportunities and benefits, helps users determine training requirements, methods, and procedures
Prepares and processes documentation for personnel administration of quality control programs
Maintained employee records in accordance with company policy and applicable legal requirements.
Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Implemented organizational change initiatives effectively while minimizing disruption in operations.
Operations Coordinator
U.S. AIR FORCE
Andersen Air Force Base, GU
01.2022 - 01.2024
Served as principal advisor to the Director, First Sergeant, group leadership, and Wing Staff on evaluations, unfavorable information files, awards, and decorations.
Prepares, maintains, and purges Personnel Information Files while maintaining data integrity.
Key advisor to the Director on developing career information and motivation programs
Led the support staff, successfully overseeing 21 programs.
Assesses Commanders Inspection Management Board items and Operating Instructions
Lead passport agent key to supporting POTUS missions in the Pacific region
Force Support NCO of the Year, Andersen AFB - 2024
Assisted with the organization and execution of operational processes.
Evaluated and improved existing operational systems and procedures.
Developed strategies for streamlining workflow processes.
Maintained accurate records of all personnel assigned.
Resolved customer service issues in a timely manner.
Managed communications between departments to ensure efficient operations.
Generated reports detailing performance metrics and progress against goals.
Conducted training sessions for new employees on operational procedures.
Organized meetings, conferences, and other events related to operations.
Liaised between customers and management to ensure smooth operations delivery.
Managed administrative staff and trained new hires on office procedures and policies.
Planned delivery routing, team workflows, and promotional initiatives.
NONCOMMISSIONED OFFICER IN CHARGE, INSTALLATION PERSONNEL READINESS
U.S. AIR FORCE
Yigo, GU
01.2021 - 01.2022
Directed contingency taskings in charge of deploying 2,400 active-duty members to support three combatant commands
Oversaw and coordinated all aspects of 15 career impacting programs
Managed DCAPES (Deliberate Crisis Action Planning Segment) system for deployment commitments
Team of the Quarter - July 2021
NONCOMMISSIONED OFFICER IN CHARGE, CAREER DEVELOPMENT
U.S. AIR FORCE
Yigo, GU
01.2020 - 01.2021
Directed career assignment, retirements/separations, promotions, formal training, and Passport support services for 2,200 active military personnel
Validated 13,700 requirements, executing $116,000 in allocated funds
Resiliency instructor and trainer for Andersen Air Force Base
NONCOMMISSIONED OFFICER IN CHARGE, CUSTOMER SUPPORT
U.S. AIR FORCE
Yigo, GU
01.2019 - 01.2020
Customer Service and DEERS Site Security Manager and verifying official for 22.2K total force military, dependents, civilians & retirees island-wide
Managed $745,000 government travel card program, developed purchase tracking system
Team of the Quarter - 2019
NCO of the Quarter - March 2019
NONCOMMISSIONED OFFICER IN CHARGE, COMMANDER SUPPORT STAFF
U.S. AIR FORCE
Aviano Air Base, IT
01.2015 - 01.2019
Lead Air Mobility Command's only command staff in Italy, directing 13 unit programs, counseled, and supports 56 military and 11 foreign national employees
Principle advisor to unit commander and first sergeant on HR programs
Squadron NCO of the Year - 2023
Squadron Sijan, NCO - 2020
Squadron NCO of the Quarter - June 2019
Squadron NCO of the Quarter - March 2019
FORCE MANAGEMENT TECHNICIAN
U.S. AIR FORCE
Nellis Air Force Base, NV
01.2011 - 01.2015
Reviewed and processed evaluation reports, inspected personnel activities with policies and directives
Reported discrepancies and maintained suspense system for personnel actions and correspondence
Maintained and monitored duty status changes
Provided expert guidance on navigating web applications
Education
Air Advisor -
Joint Base McGuire-Dix-Lakehurst
01.2023
BA - Human Resource Management
University of Arizona Global Campus
Chandler, AR
01.2022
Joint Force Leader Development -
non-residence
01.2021
AA - Human Resource Management
Community College of the Air Force
Maxwell, AL
01.2017
Airman Leadership School -
Nellis Professional Development Center
Nellis AFB, NV
01.2014
Skills
Project Management
Program Management
Operations Management
Government Purchase Card
Team Leadership
Mentoring
Training & Development
Office Suite
Communications
HR Systems
Career Development
Timeline
Human Resources Manager
U.S. AIR FORCE
01.2024 - Current
Operations Coordinator
U.S. AIR FORCE
01.2022 - 01.2024
NONCOMMISSIONED OFFICER IN CHARGE, INSTALLATION PERSONNEL READINESS
U.S. AIR FORCE
01.2021 - 01.2022
NONCOMMISSIONED OFFICER IN CHARGE, CAREER DEVELOPMENT
U.S. AIR FORCE
01.2020 - 01.2021
NONCOMMISSIONED OFFICER IN CHARGE, CUSTOMER SUPPORT
U.S. AIR FORCE
01.2019 - 01.2020
NONCOMMISSIONED OFFICER IN CHARGE, COMMANDER SUPPORT STAFF