Dedicated receptionist with excellent experience in patient care. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Patient Coordinator
IVF OH-Pinnacle
Ypsilanti, MI
07.2021 - Current
Answers incoming calls, addressing inquiries and directing them to appropriate staff members.
Manages appointment scheduling and maintains accurate patient records in electronic system.
Greets and assists patients, ensuring a welcoming environment at the front desk.
CNA
Sunshine Communities
02.2020 - 01.2021
Assisted residents with daily living activities, ensuring comfort and dignity.
Maintained cleanliness and organization of resident living areas.
Collaborated with multidisciplinary teams to develop personalized care plans.
Gymnastics Coach
Exceleration Gymnastics Center
Toledo, OH
06.2018 - 12.2019
Facilitated skill development in gymnastics for children aged 4 months to 7 years.
Designed engaging lesson plans tailored to various age groups and skill levels.
Implemented individualized coaching strategies to enhance each athlete's performance and confidence.
Communicated effectively with parents regarding children's progress and developmental goals.
Organized and led fun, safety-focused gymnastics activities and events to encourage participation.
McDonalds Crew Member
McDonald's
Rossford, OH
03.2018 - 10.2018
Worked here as a crew member
Office Assistant Duties
Meadows of Perrysburg
08.2017 - 03.2018
Maintaining Clubhouse
Preparing houses for showings
Various office duties
Landscape maintenance
Education
Certificate of Completion - Medical and Legal Office Management
Penta Career Center
05.2018
Diploma - undefined
Rossford High School
05.2018
Skills
Phone Etiquette
Communication skills
Medical terminology
Communication Skills
Organizational skills
Time management
Patient registration
Appointment scheduling
Customer service
Certification
CPR/First Aid
Present
Additional Information
Skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Electronic Calculator
Medical Terminology
Languages
English
Timeline
Front Desk Patient Coordinator
IVF OH-Pinnacle
07.2021 - Current
CNA
Sunshine Communities
02.2020 - 01.2021
Gymnastics Coach
Exceleration Gymnastics Center
06.2018 - 12.2019
McDonalds Crew Member
McDonald's
03.2018 - 10.2018
Office Assistant Duties
Meadows of Perrysburg
08.2017 - 03.2018
Diploma - undefined
Rossford High School
Certificate of Completion - Medical and Legal Office Management