Analy Hernandez

• Collaborated with team members to ensure timely completion of orders during peak demand periods.
• Enhanced customer satisfaction with timely order fulfillment and accurate product selection.
• Reduced order processing time by collaborating with team members to prioritize tasks and share responsibilities.
• Exceeded daily pick rate goals by utilizing efficient strategies for locating items within the store quickly.
• Inspected items picked with accuracy, reporting problems or defects quickly. Providing a replacement before handing to customers.
• Brought orders to customers car and loaded it up for them.

• Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.

• Prioritized and delegated daily work tasks to meet anticipated project goals.

• Created employee work schedules to keep shifts properly staffed.

• Collaborated with customers to offer solutions to service needs.

• Hired and trained service department staff to drive performance.

• Guided department employees on changes from management.

• Delegated work to staff, setting priorities and goals.

• Assigned work and monitored performance of project personnel.

• Staged merchandise and stocked sales floor to stimulate impulse sales.

• Managed visual merchandising, maintaining standards and elevating customer experience.

• Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.

• Resolved customer problems by investigating issues, answering questions and building rapport.

• Stocked shelves, racks and bins with new or transferred merchandise.

• Arranged items in favorable positions and areas of store to attract customers and optimize sales.

• Helped customers locate desired items and assisted with carrying heavy loads.

• Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.

• Arranged items in favorable positions and areas of store to attract customers and optimize sales.

• Monitored stock to maintain sufficient quantity of featured product.

• Assisted in gathering and moving materials and equipment for assigned displays.

• Displayed appropriate signage for products and sales promotions.

• Printed labels and tags for for-sale merchandise.

• Organized engaging front-facing displays to capture customer interest and drive revenue growth.

• Built product displays and placed appropriate signage for merchandise.

• Greeted customers, answered questions and recommended specials to increase profits.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Displayed enthusiasm and knowledge about restaurants menu and products
• Checked with customers to determine satisfaction with meals, promptly taking action to correct any issues.
• Set up dinning room to meet hospitality and service standards
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.