Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Wilson

Crossville,Tennessee

Summary

Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Versatile team member offering over 30 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

6
6
years of professional experience

Work History

Digital Personal Shopper

Walmart
Crossville, TN
03.2022 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Team Lead

Walmart
Chattanooga, TN
03.2021 - 02.2022
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Department Manager

Walmart
Chattanooga, TN
04.2018 - 03.2021
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Analyzed and interpreted store trends to facilitate planning.

Department Manager

Walmart
Dayton, TN
04.2016 - 03.2018
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.

Sales Associate

Walmart
Dayton, TN
10.2015 - 03.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Education

High School Diploma -

Southeast High School
Bradenton, FL
05.1986

Skills

  • Upbeat and Outgoing Attitude
  • Inventory Management Systems
  • Customer Service
  • Special Assignments

Timeline

Digital Personal Shopper

Walmart
03.2022 - Current

Team Lead

Walmart
03.2021 - 02.2022

Department Manager

Walmart
04.2018 - 03.2021

Department Manager

Walmart
04.2016 - 03.2018

Sales Associate

Walmart
10.2015 - 03.2016

High School Diploma -

Southeast High School

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Tammy Wilson