John Vincent ORtega
Las Vegas,NV
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Versatile team member offering 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
4
4
years of professional experience
Work History
Digital Personal Shopper
Walmart
Las Vegas, NV
08.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
Store Assistant Salesman
Fromarc Builers & General Merchandise
Cavite City, Philippines
06.2017 - 09.2019
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
High School Diploma -
Our Lady of Fatima University
Quezon City, Philippines04.2017
Skills
- Customer Service
- Upbeat and Outgoing Attitude
- Verbal and Written Communication
- Attention to Detail
- Verifying Order Accuracy
- Proper Storage Procedures
- Heavy Lifting
Timeline
Digital Personal Shopper
Walmart
08.2020 - Current
Store Assistant Salesman
Fromarc Builers & General Merchandise
06.2017 - 09.2019
High School Diploma -
Our Lady of Fatima University
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