Analy Velazquez
Katy,TX
Summary
Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees.
Overview
2
2
years of professional experience
Work History
Cashier Assistant
5 Below
11.2022 - 01.2023
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped clients transport large or bulky items into vehicles.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
Lead Hostess
Olive Garden Restaurant
05.2022 - 12.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier Assistant
Main Event Sports Bar & Grill
06.2021 - 09.2021
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Removed trash, swept, and mopped floors for professional appearance.
Education
Associate of Arts - Real Estate
Lone Star College System
Spring, TX05.2025
High School Diploma -
Morton Ranch High School
Katy, TX05.2023
Skills
- Product Runs
- Equipment Advice
- Front Desk Operations
- Guest Experiences
- Verbal and Written Communication
- Customer Care
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier Assistant
5 Below
11.2022 - 01.2023
Lead Hostess
Olive Garden Restaurant
05.2022 - 12.2022
Cashier Assistant
Main Event Sports Bar & Grill
06.2021 - 09.2021
Associate of Arts - Real Estate
Lone Star College System
High School Diploma -
Morton Ranch High School