Analy Velazquez
Katy,USA
Summary
Dynamic and organized professional with extensive experience as a Receptionist at Adley Law Firm. Expert in client relations and appointment scheduling, demonstrating exceptional multitasking abilities. Proficient in Microsoft Office, ensuring efficient data entry and file management. Committed to delivering outstanding customer service and maintaining a welcoming environment for all visitors.
Overview
3
3
years of professional experience
Work History
Receptionist
Adley Law Firm
Houston, TX
10.2024 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Debok Healthcare
Katy, TX
10.2023 - 09.2024
- Well at communication, multitasking, and customer service. Include experience with scheduling, handling patient information, and using electronic health records (EHR) systems.
- Outing for the company to go and do home visits for patients. I have a lot of experience driving and doing follow ups on all that need.
- Very computer based and knowledgeable about files and how to organize them well.
- Excellent in Word Doc, Microsoft, Excel.
Hostess
Olive Garden
Katy, TX
04.2022 - 11.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
Morton Ranch High School
Katy, TXSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Office administration
- File management
- Certified Microsoft office specialist
- Multitasking and prioritization
Languages
English, Native or Bilingual
Timeline
Receptionist
Adley Law Firm
10.2024 - 04.2025
Receptionist
Debok Healthcare
10.2023 - 09.2024
Hostess
Olive Garden
04.2022 - 11.2022
High School Diploma -
Morton Ranch High School