Dedicated Medical Assistant with extensive experience at Luskin Orthopaedic Institute for Children, excelling in patient care and medical records management. Proven ability to enhance patient satisfaction through compassionate communication and efficient appointment scheduling. Skilled in HIPAA compliance and electronic health records, contributing to streamlined operations and positive health outcomes.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Luskin Orthopaedic Institute for Children
07.2017 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Obtained and documented patient medical history, vital signs and current complaints at intake.