Detail-oriented and hardworking college student with several years of customer service and leadership experience. Computer savvy and adaptable with a resourceful nature and conscientious approach.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Hales Corners, WI
06.2024 - Current
Contributed to the reduction of wait times by promptly addressing refill requests and insurance authorizations.
Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Managed medication inventory, ensuring the availability of all necessary drugs.
Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing.
Accurately filled prescriptions under pharmacist supervision.
Loss Prevention Detective
TJX Companies
Oak Creek, WI
06.2023 - 10.2023
Built strong relationships with local law enforcement agencies, fostering collaboration between organizations on joint initiatives for crime reduction.
Collaborated with management to develop and implement comprehensive loss prevention programs tailored to specific store needs.
Improved employee awareness of loss prevention techniques through regular training sessions and detailed policy updates.
Maintained detailed records of all loss prevention activities for efficient reporting and trend analysis purposes.
Supported new hire orientation processes by presenting comprehensive overviews of company loss prevention policies and expectations.
Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
Identified opportunities for improvement within existing loss prevention policies, recommending changes that led to enhanced overall effectiveness.
Team Member/Team Leader
Party City
Brookfield, WI/ West Allis, WI
09.2019 - 10.2023
Assisted in inventory management to prevent stock shortages and overages.
Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Increased sales through effective product placements and persuasive communication skills.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Achieved a high level of customer service with thorough product knowledge and attentive assistance.