Ana M. Danger
Cape Coral,FL
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.
Overview
4
4
years of professional experience
Work History
Key Holder
Calzedonia
Aventura, FL
01.2023 - 11.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
- Implemented loss prevention strategies to minimize store shrinkage.
Key Holder
Calzedonia
Cape Coral, FL
03.2023 - Current
- Provided customers with product advice and recommendations based on their individual needs.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Administered special promotions such as discounts or loyalty rewards programs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Created a positive shopping experience for each customer through effective communication skills.
Key Holder Supervisor
Bath & Body Works
North Miami Beach, FL
12.2020 - 08.2022
- Trained and mentored new employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Opened inventory boxes and restocked shelves.
- Completed store opening and closing procedures
- Improved customer service by projecting friendly and knowledgeable attitude
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling
Key Holder Supervisor
Psycho bunny
Hollywood, FL
08.2022 - 03.2023
- Monitored store performance and identified areas for improvement.
- Developed strategies to increase customer loyalty and retention.
- Provided employees with feedback on job performance.
- Performed daily cash management duties including deposits, audits.
- Analyzed weekly sales reports to identify trends or issues.
- Tracked sales data to ensure accurate inventory levels.
Education
License - Skin Care / Massage Therapist
Hollywood Institute of Beauty Careers
04.2021
BA - Communications: public relations
Universidad Sagrado Corazon
05.2016
Skills
- Customer Service Management
- Staff Training and Development
- Sales Coaching
- Inventory Monitoring
- Cash Handling
- Product ordering
Timeline
Key Holder
Calzedonia
03.2023 - Current
Key Holder
Calzedonia
01.2023 - 11.2023
Key Holder Supervisor
Psycho bunny
08.2022 - 03.2023
Key Holder Supervisor
Bath & Body Works
12.2020 - 08.2022
License - Skin Care / Massage Therapist
Hollywood Institute of Beauty Careers
BA - Communications: public relations
Universidad Sagrado Corazon