ANA MARIA ADUCCHI
Orlando,USA
Summary
Extensive experience as a Billing Specialist, excelling in efficiently managing client accounts. Skilled at handling client inquiries, billing, and administrative tasks, and have proficiency in navigating contracts and billing-related documents. With a proven track record in customer service, administration, finance, and management, as well as bilingual proficiency. Exceptional work ethic, creative and critical thinking skills, and the ability to motivate and lead teams.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Receivable and Billing Specialist
Universal Dental Spa
Orlando, FL
09.2024 - 02.2025
- Reviewed patient accounts to ensure accuracy of charges, payments, credits and adjustments
- Submitted appeals for denied claims as needed and followed up on status updates from payers
- Received and recorded cash, checks and transfers.
- Maintained accurate records of all accounts receivable transactions.
- Applied cash receipts and performed daily bank deposits.
- Prepared aging reports to identify past due accounts.
BILLING AND OPERATION SUPPORT SPECIALIST
Argos Us
Alpharetta, GA
01.2019 - 07.2024
- Proficiently generated and submitted invoices according to established accounts receivable schedules and terms
- Accurately processed credit and debit memos
- Customer setup and other master data functions
- Responsible for auditing customer accounts to adjust short pays or overpayments
- Ran a weekly aging report for accounts
- Provided documentation such as proof of delivery, invoices, credits, rebates, and statements for account analysis and reconciliation
- Conducted monthly reviews before billing, and analyzed data to ensure invoice accuracy for customers and providers
- Created detailed reports on system performance metrics for management review
- Managed a third-party, web-based invoicing platform.
BILLING CENTER - DATA MANAGEMENT SPECIALIST
Cabot
Alpharetta, GA
10.2016 - 12.2018
- Ensured the accuracy and completeness of customer invoices for North America (USA, Canada, and Mexico) business, sales commissions, and price rebates, verifying financial data for optimal record-keeping and reporting
- Responsible for calculating amounts due, and generating and issuing invoices on a regular basis
- Proactively followed up, and expedited the resolution and completion of open items
- Responsible for setting up master files and processing credit/debit adjustments
- Proficient in querying and extracting data from ERP systems to generate comprehensive reports
- Skilled in updating customer information and master data functions
- Coordinated activities pertaining to the customer feedback system to drive improvements in customer satisfaction, and product enhancements
- Monitored retroactive activity involving credit notes, price changes, and rebates, and communicated with the finance department as appropriate
- Generated reports based on retrieved data from various sources as needed
ADMINISTRATIVE ASSISTANT
Delta Global Services, DGS - Delta Airlines
Atlanta, GA
09.2014 - 01.2017
- Conducted training and orientation sessions for Delta Air Lines flight attendants, focusing on device usage and protocols
- Successfully resolved all device issues, provided loaner devices to flight attendants, and performed comprehensive device updates at bases across the USA
- Proficient in organizing and maintaining documents and files, experienced in creating, maintaining, and entering information into databases
- Organized files, developed spreadsheets, reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
ACCOUNTS RECEIVABLE AND CASH MANAGEMENT SPECIALIST
IDT- BOSS Revolution
Norcross, GA
03.2010 - 09.2014
- Managed an average of $500,000 in weekly cash transactions
- Posted cash, processed daily checks, and money order deposits
- Verified accounts through reconciliation of statements and transactions and resolved account discrepancies with customers
- Proficient in establishing and maintaining both paper and electronic filing systems
- Managed and maintained documents, invoices, and credits
- Responsible for daily accounts receivable processes, including processing invoices, purchase orders, credit memos, short payments, and applying all payments through Oracle
- Managed and prepared weekly aging reports and assumed collections responsibilities
- Experienced in reviewing all invoices for accuracy, proper documentation, and approval prior to processing payments
- Proficient in matching invoices to checks, and setting them up for payment
- Skilled in entering and uploading invoices into the system, with great attention to detail and accuracy
- Provided support in preparing documentation for audit purposes as needed
- Reconciled or entered report discrepancies found in financial records
Education
Master of Science - Master in Intellectual Property and Copyrights
Externado De Colombia University
Bogotá, Colombia12.2004
Bachelor of Science - Attorney in Law
Sergio Arboleda University
Bogotá, Colombia09.2001
Skills
- Account updating
- Debt management
- Management accounting
- Billing and invoicing process management
- Microsoft Office Suite
- Cash handling; cash application
- CRM
- JD Edwards
- Oracle
- Salesforce
- NetSuite
- SAP
Certification
Real Estate Agent License in Georgia and Florida
Languages
Spanish, Native/Bilingual
Timeline
Account Receivable and Billing Specialist
Universal Dental Spa
09.2024 - 02.2025
BILLING AND OPERATION SUPPORT SPECIALIST
Argos Us
01.2019 - 07.2024
BILLING CENTER - DATA MANAGEMENT SPECIALIST
Cabot
10.2016 - 12.2018
ADMINISTRATIVE ASSISTANT
Delta Global Services, DGS - Delta Airlines
09.2014 - 01.2017
ACCOUNTS RECEIVABLE AND CASH MANAGEMENT SPECIALIST
IDT- BOSS Revolution
03.2010 - 09.2014
Master of Science - Master in Intellectual Property and Copyrights
Externado De Colombia University
Bachelor of Science - Attorney in Law
Sergio Arboleda University
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