Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Maria Chavez

Kissimmee,FL

Summary

Housekeeping Supervisor with 5 years of experience managing cleaning teams in hotels and resorts. Skilled in ensuring high standards of quality, safety, and hospitality. Proven ability to coordinate staff, optimize processes, and, always prioritizing guest satisfaction. Recognized for leadership, organization, and commitment to excellence.


Overview

7
7
years of professional experience

Work History

Supervisor

Holiday Inn Resort Orlando Suites - Waterpark
03.2024 - Current
  • Trained and mentored staff on effective cleaning techniques and safety procedures.
  • Supervised daily housekeeping operations, ensuring compliance with cleanliness standards and protocols.
  • Coordinated scheduling for housekeeping staff to optimize resource allocation and coverage.


Housekeeping Supervisor

Holiday Inn Lake Buenavista
05.2022 - 03.2024
  • Conducted inspections of guest rooms and common areas for quality assurance.
  • Implemented inventory management processes for cleaning supplies and equipment.
  • Worked with front desk to respond promptly to all guest requests.

Housekeeping Supervisor and Housekeeper

Delta
04.2021 - 05.2022
  • Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Housekeeper

Gaylord Palms
08.2018 - 03.2022
  • Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Changed bed linens and collected soiled linens for cleaning.

Education

High School Diploma -

Colegio De Bachillleres Del Estado De Hidalgo
Hidalgo, MX
07-2016

Skills

  • Goal oriented
  • Customer service
  • Attention to detail
  • Excellent communication

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Supervisor

Holiday Inn Resort Orlando Suites - Waterpark
03.2024 - Current

Housekeeping Supervisor

Holiday Inn Lake Buenavista
05.2022 - 03.2024

Housekeeping Supervisor and Housekeeper

Delta
04.2021 - 05.2022

Housekeeper

Gaylord Palms
08.2018 - 03.2022

High School Diploma -

Colegio De Bachillleres Del Estado De Hidalgo

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