Ana Maria Leon Manzano
Union,New Jersey
Summary
Adaptable Clinical Coordinator with over 4 years of experience overseeing the clinical care of patients. Strengths include patient transition of care, risk reduction for hospital visit and patient scheduling.
Overview
7
7
years of professional experience
Work History
Clinical Care Coordinator
Sanitas Medical Center
07.2020 - Current
- Management of pediatric and adult populations.
- Reduced hospital readmission rates through effective discharge planning and coordination of post-acute care services.
- Participated in interdisciplinary conferences, sharing clinical insights and collaborating on strategies for complex case management.
- Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
- Facilitated timely access to appropriate healthcare services by assessing patient needs and coordinating referrals to specialists.
- Contributed to the design of innovative programs targeting specific health conditions or population groups, increasing access to specialized services within the community.
- Enhanced patient care quality by developing and implementing comprehensive care plans for each individual.
- Assisted in the development of protocols for complex case management, leading to improved outcomes for high-risk patient populations.
- Collaborated with interdisciplinary teams to optimize resource utilization, reducing costs while maintaining high-quality care standards.
- Educated patients on disease management strategies, enabling them to make informed choices about their health and wellbeing.
- Built strong relationships with patients and families for optimized care satisfaction.
- Presented feedback on current and new procedures at biweekly clinical meetings.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Quality Metrics in Health Care
Sanitas Medical Center
01.2022 - 12.2022
- Improved HEDIS reporting accuracy by conducting thorough field reviews and data validation.
- Identified areas of non-compliance in HEDIS measures, recommending corrective actions for improvement.
- Promoted a culture of quality improvement within healthcare settings by emphasizing the importance of accurate HEDIS measure adherence during site visits.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations throughout the review process.
- Collaborated with team members to develop consistent methodologies for HEDIS data collection and analysis.
- Developed strong relationships with provider offices, facilitating efficient communication and access to medical records during field visits.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
Community Service Volunteer
Consulate Of Colombia
12.2018 - 12.2023
- Facilitated access to services for vulnerable populations by connecting them with appropriate resources.
- Promoted community wellness by coordinating and participating in health education workshops.
- Education campaigns addressed to fellow Colombians in New Jersey about Cancer Prevention and Chronic Medical Conditions.
- Basic screening of diabetic and hypertensive patients
General Physician
ARMED FORCES OF COLOMBIA
12.2017 - 12.2018
- Conducted physical examinations and diagnostic tests to accurately diagnose patients'' medical conditions.
- Educated patients on disease prevention and healthy lifestyle choices, contributing to overall community wellbeing.
- Improved patient satisfaction by providing thorough and compassionate care during consultations.
- Assistance to patients wounded in combat.
Education
GENERAL PHYSICIAN
UNIVERSIDAD LIBRE
Cali- Colombia08.2017
INTERNSHIP
UNIVERSIDAD DEL VALLE
Cali - Colombia07.2017
Professional Technologist in Health Administration
SERVICIO NACIONAL DE APRENDIZAJE - SENA
Cali - Colombia 12.2010
Skills
- HIPAA Compliance
- Patient Education
- Patient confidentiality
- Medical Terminology
- Care Planning
- Quality Improvement
- Multidisciplinary team collaboration
- Patient education and counseling
- Spanish (Native)
PROFIENCIES
- Microsoft Office (Word, Excel, PowerPoint)
- Electronic Medical Records -eCW
Websites
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Quality Metrics in Health Care
Sanitas Medical Center
01.2022 - 12.2022
Clinical Care Coordinator
Sanitas Medical Center
07.2020 - Current
Community Service Volunteer
Consulate Of Colombia
12.2018 - 12.2023
General Physician
ARMED FORCES OF COLOMBIA
12.2017 - 12.2018
GENERAL PHYSICIAN
UNIVERSIDAD LIBRE
INTERNSHIP
UNIVERSIDAD DEL VALLE
Professional Technologist in Health Administration
SERVICIO NACIONAL DE APRENDIZAJE - SENA
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