anamika rao
Marietta,GA
Summary
Licensed Cosmetologist with 10+ years of professional experience specializing in threading, waxing, and advanced facial treatments. Proven track record of delivering exceptional client service and building lasting relationships through personalized skincare solutions. Experienced Store Manager and Esthetician for two high-volume beauty locations, demonstrating strong leadership, team training, scheduling, and daily operations management. Highly skilled in maintaining a clean, welcoming environment and driving service excellence to increase client satisfaction and repeat business. Looking to bring strong technical abilities and managerial expertise to a professional esthetician role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Glitz Threading & Sugaring
02.2024 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training, and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Supervised guests at the front counter, answering questions regarding products.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Developed a rewards program that significantly increased repeat business by rewarding loyal customers.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
Esthetician
Glitz Threading & Sugaring
09.2022 - 01.2024
- Delivered high-quality threading and sugaring services, ensuring client satisfaction and comfort.
- Maintained cleanliness and hygiene standards in treatment areas to ensure a safe environment.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Welcomed clients arriving for appointments.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Enhanced relaxation and stress relief with the integration of aromatherapy techniques during sessions.
- Improved client satisfaction with personalized skin analysis and product recommendations, leading to repeat business.
Store Manager
Unique Threading And Body Wax
03.2020 - 04.2022
- Oversaw daily operations to ensure high-quality customer service and satisfaction.
- Managed inventory levels to optimize stock availability and minimize waste.
- Trained and mentored staff to enhance performance and improve team dynamics.
- Implemented new sales strategies that increased store revenue through targeted promotions.
- Developed staff schedules to ensure adequate coverage during peak hours and events.
- Resolved customer complaints effectively, enhancing brand loyalty and repeat business.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training, and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Supervised guests at thefront counter, answering questions regarding products.
Esthetician
Unique Threading And Body Wax
04.2014 - 01.2020
- Delivered expert threading and waxing services, ensuring client satisfaction and comfort.
- Maintained a clean and organized treatment environment, adhering to health and safety standards.
- Developed strong client relationships through effective communication and follow-up consultations.
- Implemented inventory management processes to optimize product availability and reduce waste.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Enhanced relaxation and stress relief with the integration of aromatherapy techniques during sessions.
- Maintained a regular client list and successfully handled walk-in customers.
Education
Cosmetology - Master Cosmetology
Georgia Beauty School
Norcross, GA10-2025
BBA - Bachelor of Business Administration
Underwood University
Suwanee, GA05-2025
Bachelor of Arts - Bachelor of Fine Arts
Underwood University
Suwanee, GA04-2020
Skills
- Store operations management
- Customer relationship management
- Staff training and development
- Inventory control
- Cash handling procedures
- Customer service excellence
- Scheduling and staffing
- Multitasking and organization
- Friendly and positive
Certification
- Licensed cosmetologist - March 2026
Timeline
Store Manager
Glitz Threading & Sugaring
02.2024 - 10.2024
Esthetician
Glitz Threading & Sugaring
09.2022 - 01.2024
Store Manager
Unique Threading And Body Wax
03.2020 - 04.2022
Esthetician
Unique Threading And Body Wax
04.2014 - 01.2020
Cosmetology - Master Cosmetology
Georgia Beauty School
BBA - Bachelor of Business Administration
Underwood University
Bachelor of Arts - Bachelor of Fine Arts
Underwood University