ANANESSA MARTINEZ
Bloomingdale,IL
Summary
Meticulous Medical Records Clerk with solid experience in collecting and validating patient data. Handles high-volume sensitive records with discretion and adherence to patient privacy protocols. Facilitates file management and database updates with advanced proficiency in [Software]. Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
8
8
years of professional experience
Work History
Maggianos Little Italy
Server.
, IL
03.2024 - Current
- Prepared checks, itemizing total meal costs and taxes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted customers, answered questions and recommended specials to increase profits.
Medical Records Specialist
Bella Terra Rehabilitation Center
Schaumburg, Illinois
01.2023 - 02.2024
- Retrieved patient medical records for physicians, technicians and staff
- Processed requests for information and released information to persons or agencies according to regulations
- Coordinated with insurance companies to obtain authorizations for treatment plans
- Scanned paper documents, such as test results or prescriptions, into digital filing system
- Prepared clinic charts for advance appointments and walk-ins
- Coordinated efforts to transition from paper-based files to electronic health record systems
- Entered patient data into electronic health record systems accurately and efficiently
- Trained new staff members on proper procedures for managing medical records
Service Bartender and Server
Chasers Bar & Grill
Schiller Park, Illinois
05.2023 - 01.2024
- Collaborated with other team members such as servers, hosts, managers, and cooks to provide exceptional dining experience for customers
- Balanced cash drawers at beginning and end of each shift to ensure accuracy
- Handled customer complaints professionally by addressing concerns quickly with appropriate solutions
- Provided outstanding customer service by engaging with patrons in friendly manner while anticipating their needs
- Checked customer identification to verify age requirements were met for purchase of alcohol
- Operated cash registers and processed customer payments accurately
- Worked efficiently under pressure during high volume periods or events without compromising quality or service standards
Lead Makeup Artist
Charlotte Tilbury
Chicago, Illinois
03.2019 - 01.2022
- Partnered with industry-leading brands to boost brand exposure and increase industry network
- Coordinated client consultations to discuss inspiration and demonstrate potential looks for event makeup
- Promoted brand products and provided in-store demonstrations to boost sales and customer retention
- Created unique and inspired looks and content for social media platforms, increasing engagement, referrals and brand exposure
- Assisted customers in selecting appropriate products based on their individual needs and preferences
- Ensured cleanliness and organization of workstations and maintained sanitary environment for all tools and products
- Utilized various application techniques including airbrushing, contouring, highlighting, blending, shading, and color correction
Makeup Artist and Sales Consultant
Bloomingdales
Chicago, Illinois
01.2017 - 02.2019
- Promoted brand products and provided in-store demonstrations to boost sales and customer retention
- Provided makeup services for fashion shoots and weddings
- Kept up-to-date on current cosmetic trends, styles, and products through continuous education and research
- Demonstrated and explained cosmetic use to customers
- Managed inventory levels of makeup supplies by purchasing necessary items when needed
Education
Associate in Arts (A.A.) -
Harper College
Schaumburg, Illinois06.2023
Skills
- Information Verification
- Customer consulting
- Professional Networking
- Client Relationship Building
- Sales and Upselling
Timeline
Maggianos Little Italy
Server.
03.2024 - Current
Service Bartender and Server
Chasers Bar & Grill
05.2023 - 01.2024
Medical Records Specialist
Bella Terra Rehabilitation Center
01.2023 - 02.2024
Lead Makeup Artist
Charlotte Tilbury
03.2019 - 01.2022
Makeup Artist and Sales Consultant
Bloomingdales
01.2017 - 02.2019
Associate in Arts (A.A.) -
Harper College