Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ananya Captain

Port Arthur

Summary

Energetic Leisure Studies graduate with a concentration in Therapeutic Recreation, combining strong program-planning and client-centered care skills. Currently a substitute teacher with experience managing classrooms and adapting instruction for diverse learners; previously served as a front-desk receptionist at a 5‑star hotel, delivering high-level customer service, conflict resolution, and administrative support. Reliable, compassionate, and skilled at building rapport and organizing engaging activities

Overview

6
6
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Kelly Services
Port Arthur
11.2025 - Current
  • Fostered positive learning environment while assisting students with academic tasks.
  • Maintained safe classroom environment and ensured adherence to school policies.
  • Accommodated diverse learning needs by addressing individual student requirements.

Front Desk Receptionist

Hilton
Ruston
05.2023 - 09.2025
  • Greeted guests warmly, providing daily check-in assistance to enhance experience.
  • Coordinated room bookings while maintaining efficient reservation systems.
  • Resolved guest complaints promptly, ensuring satisfaction throughout stays.

Sales Associate

City Gear LLC
Ruston
11.2022 - 04.2023
  • Organized and merchandised store to maintain optimal appearance.
  • Trained new team members on cash register operations, stock procedures, and customer service practices.

Executed cashier duties, including processing payments, issuing receipts, and providing accurate change.

Sales Associate

Burlington
Beaumont
06.2020 - 08.2021
  • Assisted customers in locating specific products and providing tailored product advice.
  • Collaborated with sales team to meet and exceed group targets.
  • Processed returns, exchanges, and refunds following company policies.

Education

Bachelor of Science - Leisure Studies : Therapeutic Recreation

Grambling State University
Grambling, LA
05-2025

High School Diploma -

Memorial High School
Port Arthur, TX
06-2020

Skills

  • Classroom management
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Event planning
  • Process Monitoring
  • Time management
  • Flexible schedule
  • Reading comprehension skills
  • Feedback implementation
  • Teamwork and collaboration
  • Multi-tasking strength
  • Problem-solving
  • Written and oral communication skills
  • Client retention strategies

Certification

  • CPR Certified
  • Human Resources
  • Microsoft

Timeline

Substitute Teacher, K-12

Kelly Services
11.2025 - Current

Front Desk Receptionist

Hilton
05.2023 - 09.2025

Sales Associate

City Gear LLC
11.2022 - 04.2023

Sales Associate

Burlington
06.2020 - 08.2021

Bachelor of Science - Leisure Studies : Therapeutic Recreation

Grambling State University

High School Diploma -

Memorial High School
Ananya Captain