Ana Paula Arthur
Fairburn,GA
Overview
6
6
years of professional experience
Work History
Assistant Manager
Ponta View Hotel
07.2017 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strategy to increase sales and drive profits.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Specialist in Psychology - Environmental Psychology
ITC
MAPUTO,MOZAMBIQUE06.2021
Professional Technician - Professional Executive Secretary
TECNICOL MOZAMBIQUE
Maputo,mozambique09.2018
High School Diploma -
Escola Secundaria De Lhanguene
MAPUTO\ MOZAMBIQUE02.2018
Skills
- Avid Pro Tools
- Closing and Contract Negotiations
- Staff Management
- Staff Training
- Customer Relationship Management
- Business Administration
- Graphic Design
- Business Development Understanding
- Google Drive
- microsoft word
- excel
- outlook
- public speaking
- translations & interpretation
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Assistant Manager
Ponta View Hotel
07.2017 - 02.2023
Specialist in Psychology - Environmental Psychology
ITC
Professional Technician - Professional Executive Secretary
TECNICOL MOZAMBIQUE
High School Diploma -
Escola Secundaria De Lhanguene