Overview
Work History
Education
Skills
Languages
Timeline
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Ana Paula Arthur

Fairburn,GA

Overview

6
6
years of professional experience

Work History

Assistant Manager

Ponta View Hotel
07.2017 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed strategy to increase sales and drive profits.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Specialist in Psychology - Environmental Psychology

ITC
MAPUTO,MOZAMBIQUE
06.2021

Professional Technician - Professional Executive Secretary

TECNICOL MOZAMBIQUE
Maputo,mozambique
09.2018

High School Diploma -

Escola Secundaria De Lhanguene
MAPUTO\ MOZAMBIQUE
02.2018

Skills

  • Avid Pro Tools
  • Closing and Contract Negotiations
  • Staff Management
  • Staff Training
  • Customer Relationship Management
  • Business Administration
  • Graphic Design
  • Business Development Understanding
  • Google Drive
  • microsoft word
  • excel
  • outlook
  • public speaking
  • translations & interpretation

Languages

English
Professional Working
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Assistant Manager

Ponta View Hotel
07.2017 - 02.2023

Specialist in Psychology - Environmental Psychology

ITC

Professional Technician - Professional Executive Secretary

TECNICOL MOZAMBIQUE

High School Diploma -

Escola Secundaria De Lhanguene

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Ana Paula Arthur