Ana Koetz
Miami,FL
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Tenacious Accounts Receivable Manager with experience managing invoicing, payment tracking, and reconciliation activities. Skilled in utilizing accounting software such as QuickBooks, SAP, and Oracle to maintain accurate records and generate financial reports. Experienced in analyzing receivable data, identifying trends, and implementing strategies to optimize cash flow and minimize bad debt.
Overview
17
17
years of professional experience
Work History
Administrative Manager
Immuno American Corp
Miami, Florida
08.2019 - 06.2024
- Prospect new customers throughout Brazil, offering exclusive brands and products for scientific research
- Guidance of the branch's sales teams in Brazil
- Coordinated communications, answering calls, responding to emails and interfacing with customers
- Maintain an organized filing system for paper and electronic documents
- Preparation of agendas, meeting notes and other documents to improve the collaborative process of the sales team in Brazil
- Preparation of proforma invoice via QuickBooks Desktop
Account Manager
Santander Brazil
04.2015 - 05.2020
- Verification of account management
- Sales and offers of financial products
- Prospecting for new customers
- Sale of products to policyholders and potential new customers
- Research and analysis of beneficial insurance and investment options
Manager Sales
Lab Research Corp
12.2007 - 02.2015
- Customer service in pre and post sales
- Elaboration of proforma invoice for import/export from QuickBooks
- Automated search and product identification
- Customer prospecting throughout Brazil
- Preparation and schedules of events and conferences
- Identified customer needs to provide relevant product and promotion solutions to meet customer budgets
- Product Management
Education
Associate of Applied Science - Business - Marketing
FMU UNIVERSITY
Brazil12.2006
Skills
- QuickBooks Desktop
- Microsoft Office Advanced - Mac OS
- Sales Right Performance - Dale Carnegie
- Prospect of clients
- Event Coordination
- Business Administration
Languages
- Portugues - Native
- Inglês - Intermediary
- Espanhol- Fluente
Timeline
Administrative Manager
Immuno American Corp
08.2019 - 06.2024
Account Manager
Santander Brazil
04.2015 - 05.2020
Manager Sales
Lab Research Corp
12.2007 - 02.2015
Associate of Applied Science - Business - Marketing
FMU UNIVERSITY