Shatamyrh James
Wilmington,NC
Summary
Knowledgeable Medical Assistant with solid foundation in clinical and administrative tasks, including patient care and medical record management. Successfully completed hands-on training in various healthcare settings, showcasing adaptability and thorough understanding of medical procedures. Demonstrated ability in patient communication and efficient multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Medical Assistant Student
American Family Care
11.2024 - 12.2024
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Administered injections proficiently while adhering to strict safety protocols.
- Collected and documented patient medical information such as blood pressure and weight.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Reduced wait times by efficiently managing the check-in process for new patients and updating existing patient information.
- Promoted a positive work environment through effective teamwork and clear communication among staff members.
Print Consultant
Fedex Office
11.2022 - 12.2023
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Checked job information at each press to verify that correct ink was delivered.
- Proofed all job orders, securing client approval prior to production.
- Inspected items for defects and damage.
- Cleaned and maintained production area and equipment.
- Assembled boxes, cartons and containers to package items.
- Sorted and stacked finished items.
- Assessed customer needs to deliver satisfactory experiences.
- Delivered high-quality printed materials through close attention to detail during the production process from file preparation to final product inspection.
- Set up equipment and adjusted settings for ink flow and number of copies to optimize production rates and achieve project timetables.
Copy and Print Associate
Staples
06.2022 - 11.2022
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Optimized digital file formats for best possible printing results through proper image resolution adjustments.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Completed complex customer orders accurately and within quoted time limit.
- Assisted clients in choosing appropriate printing materials, providing expert guidance on options available.
- Collaborated with team members to maximize efficiency, resulting in a more cohesive work environment.
- Cut copies apart and wrote identifying information such as page numbers or titles on copies.
Deli Associate
Lowe's Food
02.2021 - 04.2022
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
Deli Team Member
Harris Teeter
09.2017 - 02.2020
- Skillfully operated slicing machines, maintaining high standards of safety at all times both for the staff and customers alike.
- Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
- Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
- Provided exceptional customer service even during peak hours, managing long lines efficiently while maintaining a pleasant demeanor.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Personal Care Assistant
In Home Health Care
05.2014 - 07.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
Associate of Applied Science - Medical Informatics
Colorado Technical University
Colorado Springs, CO05-2027
Certification - Certified Medical Assistant
Caring For Life
Wilmington, NC10-2024
Certificate - Health And Life Insurance
Cape Fear Community College
Wilmington, NC06-2022
Certificate - Nursing Assistant
Cape Fear Community College
Wilmington, NC04-2014
GED -
Cape Fear Community College
Wilmington, NC04-2014
Skills
- Vital signs monitoring
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Immunization administration
- Patient care excellence
- Phlebotomy proficiency
- Lab specimen processing
- Vital sign monitoring
- Patient education and counseling
- Customer service
- Teamwork and collaboration
Timeline
Medical Assistant Student
American Family Care
11.2024 - 12.2024
Print Consultant
Fedex Office
11.2022 - 12.2023
Copy and Print Associate
Staples
06.2022 - 11.2022
Deli Associate
Lowe's Food
02.2021 - 04.2022
Deli Team Member
Harris Teeter
09.2017 - 02.2020
Personal Care Assistant
In Home Health Care
05.2014 - 07.2017
Associate of Applied Science - Medical Informatics
Colorado Technical University
Certification - Certified Medical Assistant
Caring For Life
Certificate - Health And Life Insurance
Cape Fear Community College
Certificate - Nursing Assistant
Cape Fear Community College
GED -
Cape Fear Community College
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