Resolved customer inquiries and complaints by delivering timely, appropriate solutions.
Maintained confidentiality of personal and financial information to protect client rights.
Ensured cleanliness and organization of reception area to uphold professional standards.
Delivered exceptional customer service while engaging with internal and external customers.
Managed incoming calls, took messages, and directed calls to relevant personnel.
Scheduled and confirmed appointments for clients, customers, and visitors.
Kindergarten Teacher
buds small world school
Jeddah
08.2024 - 12.2024
Monitored student behavior to enforce safety rules throughout the day.
Participated in professional development to enhance early childhood education practices.
Facilitated conferences with parents and teachers to review student progress.
Maintained calm interactions with students to encourage individual growth.
Fostered language development through traditional poetry, nursery rhymes, and riddles.
Developed positive relationships with students, families, and staff members.
Assisted students in critical thinking through problem-solving exercises.
Implemented classroom management strategies that encouraged self-discipline.
Education
High School Diploma -
Cambridge International
Saudi Arabia
01-2025
Skills
Customer service and support
Appointment scheduling
Classroom management
Conflict resolution
Effective communication
Problem solving
Service-oriented mindset
Multitasking and prioritization
Documentation skills
Lesson planning
Student engagement strategies
Parent-teacher communication
Health education
Child development knowledge
Critical thinking promotion
Sensory activity planning
Observational skills
Basic skills instruction
Early childhood education
Affiliations
participated in art and science clubs
worked on personal projects creative writing and art
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Arabic
Limited
Accomplishments
Successfully completed A Levels as a private candidate, specializing in Psychology, English Language, and Business Studies.
Developed strong analytical and communication skills through coursework and exam preparation.
Certification
certificate in basic cosmetology from a private academy in saudia arabia
Certified Driving Instructor and License Examiner at Driving 101 Driving SchoolCertified Driving Instructor and License Examiner at Driving 101 Driving School