Anasofia Jimenez
Flagler Beach,FL
Summary
Proven leader and effective communicator, adept at fostering teamwork and enhancing customer satisfaction. Skilled in personnel training and conflict resolution, I significantly improved service efficiency and customer relationship management.
Demonstrated ability to handle high-stress situations and multitask, ensuring operational excellence and safety for up to 80 children at Old Kings Elementary.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Shift Leader
Tony's Pizza
07.2021 - Current
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
Activity Leader
Old Kings Elementary
08.2022 - 05.2024
- Ensured timely setup of equipment and spaces, facilitating smooth transitions between daily activities.
- Adapted quickly to unforeseen circumstances or challenges during activity sessions, demonstrating flexibility and problem-solving skills.
- Cultivated a positive environment by enforcing safety rules and guidelines during every activity session.
- Kept activity rooms and equipment organized and clean.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Ensured the safety of up to 80 kids at a time with the help of 3-4 other leaders
- Made sure children went to class and got to their parents in a timely manner while still keeping safety as number 1 priority
Education
High School Diploma -
Matanzas High School
3535 Pirate Nation Way, Palm Coast Fl, 3213705.2023
Skills
- Organization
- Complaint Handling
- Shift planning
- Personnel Training
- Verbal and written communication
- Customer Relationship Management
- Quick Math
- Conflict and Complaint Resolution
- Tableside Service
- Time Management
- Multitasking
Certification
CPR Certification
Languages
Spanish
Limited Working
Timeline
Activity Leader
Old Kings Elementary
08.2022 - 05.2024
Server/Shift Leader
Tony's Pizza
07.2021 - Current
High School Diploma -
Matanzas High School
CPR Certification
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