Anastacio Vasquez

• Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
• Applied advanced understanding of solar energy throughout promotional and sales phases, securing customer accounts.
• Produced quotes, proposals and contracts as part of sales process.
• Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
• Gathered information from prospective customers to identify solar energy needs.
• Generated solar energy customer leads to develop new accounts.
• Gave smooth and successful presentations at customer locations.
• Maintained currency on changing industry conditions and product advancements through training workshops and conferences.

• Assisted Master Electrician in conduit placement inside designated partitions, walls and other concealed areas.
• Worked with Master Electrician and other electricians to provide installation, repair and maintenance for electrical systems.
• Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
• Organized materials and tools in to maintain clean and neat work areas.
• Read and interpreted drawings to provide wiring layouts for new installations
• Checked and performed electrical wiring through conduits and holes in walls and floors.
• Increased job knowledge by participating in educational opportunities and reading technical and regulation publications.
• Replaced and repaired lighting fixtures and electrical control and distribution equipment.
• Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
• Helped complete system installations, digging trenches and breaking up concrete.
• Pulled wire through conduits and through holes in walls and floors.

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
• Educated customers on company systems, form completion and access to services.
• Resolved concerns with products or services to help with retention and drive sales.
• Answered average of [Number] calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Engaged in learning and development opportunities to promote continued performance improvement.

• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Organized and replenished supplies at food stations to optimize team performance.
• Greeted incoming guests and managed accurate seating based on customer desires and server loads.
• Used slow periods to restock supplies, ice, trays and delivery bags.

During my service in the Marine Corps I performed at a very high level and was given multiple citations and meritorious promotions. I learned to function and thrive not only as a part of a team but as a leader as well. My MOS was an electrical engineer. I was expected to know the ins-and-outs of the electrical equipment and all of the components therein. As a Corporal, I was in charge of platoons of marines whose job was to ensure the bases and outposts in Afghanistan never lost power.

• Evaluated installed electrical equipment and systems to isolate faults and implement corrective actions.
• Identified specific cables, connectors, fuses, circuit breakers and other electrical devices required for installation of monitoring systems and weapons detection systems.
• Performed maintenance procedures and repairs on existing electrical products and systems.
• Prepared technical documentation for operation, troubleshooting and maintenance of industrial systems.