Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Applebee's Grill + Bar
11.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Welder
Full Spectrum Steel
02.2023 - 11.2023
Welded in flat, horizontal, vertical, and overhead positions.
Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Inspected welds and checked critical measurements to meet specifications.
Fabricated shop parts directly from blueprints.
Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
General Manager
Freddys Frozen Custard And Steakburgers
03.2016 - 12.2022
Managed budget implementations, employee reviews, training, schedules, and compensation.
Managed a diverse team, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Maximized efficiency by coaching and mentoring the team.
Ensuring high scores on evaluations.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Cultivated strong relationships with employees and vendors to ensure long-term success and loyalty.
Managed all lines of the PNL to ensure maximum bottom line.
Assistant Manager
Freddy's Frozen Custard And Steakburgers
12.2012 - 03.2016
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma -
Doherty High School
Colorado Springs, CO
03-2013
Skills
Customer service
Money handling
Team leadership
Decision-making
Team motivation
Staff training and development
Staff management
Conflict resolution
Timeline
Assistant Manager
Applebee's Grill + Bar
11.2023 - Current
Welder
Full Spectrum Steel
02.2023 - 11.2023
General Manager
Freddys Frozen Custard And Steakburgers
03.2016 - 12.2022
Assistant Manager
Freddy's Frozen Custard And Steakburgers
12.2012 - 03.2016
High School Diploma -
Doherty High School
Similar Profiles
Charles MaddenCharles Madden
Head Bartender at Applebee's Grill + BarHead Bartender at Applebee's Grill + Bar