Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anastasia Alonzo

Dallas,Tx

Summary

Customer-focused professional with over two years of experience in fast-paced restaurant and retail environments. Demonstrates strong problem-solving skills and effective communication, contributing to team success and enhancing guest experiences. Committed to advancing organizational objectives through reliable performance and a proactive approach to challenges.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Deans Office Assistant

Engineering building
Stephenville, TX
05.2026 - Current
  • Manage daily operations of the Dean's office
  • Provided support for questions regarding Dean's office services

Ticket Office/Event Worker

EECU Center
Stephenville, TX
10.2025 - Current
  • Scan digital and physical tickets to ensure smooth entry for guests.
  • Operate POS systems to facilitate efficient ticket purchases and event transactions.
  • Provided guest assistance and maintained orderly entry flow to enhance visitor experience.

Hostess/Busser

Cracker Barrel
DeSoto, TX
02.2025 - 08.2025
  • Greeted and seated guests promptly, enhancing overall dining experience.
  • Assisted servers while ensuring dining area remained clean and inviting.
  • Managed scheduling reservations and waitlists to optimize table turnover and guest satisfaction.

Cashier/Customer Service

Raising Cane's
Dallas, TX
09.2024 - 11.2024
  • Maintained cleanliness in lobby while assisting guests to enhance their experience.
  • Processed customer transactions accurately and efficiently in fast-paced environment.
  • Assisted in training new crew members on register operations and customer service standards.

Sales Representative

A&J Associates
Dallas, TX
07.2024 - 08.2024
  • Facilitated enrollment for community members in BCBS health coverage.
  • Conducted outreach efforts in underserved neighborhoods to increase health coverage awareness.
  • Cultivated relationships with clients to increase customer satisfaction and loyalty.
  • Conducted product demonstrations to effectively communicate features and benefits to potential customers.
  • Utilized CRM software to track sales activities and manage client interactions efficiently.

Education

Bachelor of Science - Construction Science & Management

Tarleton State University
Stephenville, TX
05-2029

Skills

  • Customer Service, Money Handling, Cashiering, Leadership, Organization, Restaurant Experience, Sales, Serving, Adaptability & Ability, Professionalism, Time Management
  • Customer service
  • Positive attitude
  • Time management
  • Office administration

Certification

  • Food Handlers Certification (valid Feb 2025 – Feb 2027)

Timeline

Deans Office Assistant

Engineering building
05.2026 - Current

Ticket Office/Event Worker

EECU Center
10.2025 - Current

Hostess/Busser

Cracker Barrel
02.2025 - 08.2025

Cashier/Customer Service

Raising Cane's
09.2024 - 11.2024

Sales Representative

A&J Associates
07.2024 - 08.2024

Bachelor of Science - Construction Science & Management

Tarleton State University