Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager in Training
CVS Pharamacy
Greenville, South Carolina
02.2024 - Current
Assisted in recruiting, hiring, training, and developing new team members.
Ensured accurate cash handling procedures were followed at all times.
Maintained cleanliness standards throughout the store by delegating duties among staff members.
Scheduled employee shifts to optimize sales productivity and minimize labor costs.
Delegated work to staff, setting priorities and goals.
Lead Pharmacy Technician
CVS Pharmacy
Columbia, SC
04.2019 - 02.2024
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Developed effective scheduling processes to achieve production objectives.
Pharmacy Technician
Kmart, Sears Holding
West Columbia, SC
06.2018 - 04.2019
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Order Fulfillment Associate
Kohls Department Store
Lexington, SC
07.2018 - 03.2019
Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Followed proper packaging requirements depending on order size and type.
Office Assistant
Kmart, Sears Holding
West Columbia, SC
06.2017 - 06.2018
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Supported payrolls, driving timely and accurate payment of employee wages.
Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
Front End Team Lead
Kmart, Sears Holding
West Columbia, SC
06.2016 - 06.2017
Managed customer complaints and rectified issues to complete satisfaction.
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Handled payment processing and provided customers with receipts and proper bills and change.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.