Anastasia Capuzzi
West Chester,PA
Summary
Accomplished professional skilled in communication and customer service. Additional experience in teaching and behavioral health.
Overview
10
10
years of professional experience
Work History
Barista
Lacava Coffee Company
12.2023 - Current
- Proficiently prepares and serves a variety of hot and cold coffee beverages
- Provides exceptional customer service by taking orders and ensuring customer satisfaction.
- Promotes additional items with beverages, increasing store sales.
- Contributes to a positive team environment through effective communication and collaboration with colleagues.
- Operates and maintains espresso equipment, ensuring optimal functionality and cleanliness.
Teaching Assistant
Oscar Lasko YMCA And Childcare Center
02.2023 - 08.2023
- Collaborated with lead teacher to provide support in planning and implementing engaging activities for Pre-K children.
- Supported the lead teacher in maintaining a positive and inclusive classroom environment.
- Contributed to overall classroom management by reinforcing behavioral expectations and promoting a positive learning environment.
- Facilitated small group activities, ensuring individualized attention for students.
- Built strong rapport with families through effective communication and understanding.
Paraprofessional
General Healthcare Resources Inc.
11.2021 - 08.2022
- Provided dedicated one-on-one support to middle school aged students on the autistic spectrum ensuring individualized attention.
- Demonstrated patience and compassion in implementing Applied Behavioral Analysis (ABA) strategies to support students' social and behavioral development.
- Assisted in the daily routine, including safely escorting students on and off the bus, fostering a secure and supportive environment.
- Collaborated with the teaching team to implement individualized education plans (IEPS) and address specific learning needs.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Barista
Dunkin
02.2021 - 05.2021
- Crafted and served a variety of coffee beverages in a fast-faced environment while maintaining customer satisfaction.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Packaged bagels, muffins and other food items for customer purchase.
Special Education Paraprofessional
Warrior Run School District
08.2013 - 08.2015
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Provided dedicated one-one support to elementary school with autism spectrum disorders, ensuring individualized attention and care.
- Demonstrated patience and compassion in implementing Applied Behavioral Analysis (ABA) strategies, focusing specifically on behavioral deescalation.
- Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
- Helped feeding and daily living skills to support physical and emotional well-being of students.
Education
Master of Arts - History
West Chester University of Pennsylvania
West Chester, PA12.2021
Bachelor of Arts - History
Bryan College
Dayton, TN05.2017
Skills
- Cash Handling
- Food Running
- Soft Selling
- Interpersonal Communication
- Individualized Instruction
- Data Collection
Timeline
Barista
Lacava Coffee Company
12.2023 - Current
Teaching Assistant
Oscar Lasko YMCA And Childcare Center
02.2023 - 08.2023
Paraprofessional
General Healthcare Resources Inc.
11.2021 - 08.2022
Barista
Dunkin
02.2021 - 05.2021
Special Education Paraprofessional
Warrior Run School District
08.2013 - 08.2015
Master of Arts - History
West Chester University of Pennsylvania
Bachelor of Arts - History
Bryan College