Anastasia Denton
Ypsilanti,MI
Summary
Proven server in previous restaurants, adept in multitasking and exceptional customer service, enhancing dining experiences through efficient POS management and personalized attention. Cultivated strong relationships with guests, demonstrating allergy awareness and beer knowledge. Achieved seamless service transitions and guest satisfaction by leveraging strong work ethic and collaboration skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Bobcat Bonnie's
09.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Bone Heads BBQ
04.2024 - 09.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/Beertender
DESTIHL
02.2018 - 03.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Science - Elementary Education
Southern Illinois University, Edwardsville
Edwardsville, IL05-2011
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Allergy awareness
- Safe Food Handling
- Cleanliness standards
- Food Pairing Recommendations
- Beer Knowledge
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Cicerone Level 1- Certified Beer Server
Timeline
Server
Bobcat Bonnie's
09.2024 - 10.2024
Server
Bone Heads BBQ
04.2024 - 09.2024
Server/Beertender
DESTIHL
02.2018 - 03.2024
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Cicerone Level 1- Certified Beer Server
Bachelor of Science - Elementary Education
Southern Illinois University, Edwardsville
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