Stacy Soto
Killeen
Summary
Versatile CCMA with proven ability to thrive in fast-paced settings. Known for dependability and critical thinking, ready to leverage skills in patient care and record management to support clinic efficiency and patient well-being.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
1
1
Certification
Work History
CCMA Internship
Anthony Medical Associates & Chiropractor
2025.06 - 2025.07
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Administered patient care procedures, ensuring adherence to safety protocols and regulations.
- Assisted healthcare providers with examinations and procedures, enhancing patient comfort and efficiency.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
- Developed patient education materials, promoting health literacy and engagement in care processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Greeted customers at counter and provided excellent customer service.
- Analyzed customer feedback and provided solutions to improve customer service.
- Delivered exceptional customer service, addressing client concerns promptly and professionally.
CNA
Silver Creek Manor Nursing Center
1994.12 - 1997.04
- Implemented infection control protocols to enhance patient safety.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Developed strong client relationships through consistent communication and attentive customer service.
- Delivered exceptional customer service, addressing concerns with empathy and professionalism.
CNA
Cypress Nursing Home Health Care
1989.10 - 1994.12
- Administered daily patient care, ensuring comfort and safety.
- Assisted nursing staff with medical procedures and documentation.
- Monitored vital signs and reported changes to healthcare team.
- Trained new CNAs on best practices in patient care.
- Coordinated activities for residents to promote engagement and well-being.
- Assisted patients with daily living activities, promoting independence and dignity.
- Developed individualized care plans in collaboration with nursing staff.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
Associate of Science - Counseling Psychology
CTC College
Killeen, TX2027-05
CCMA - Medical Assistant
Nurturing Nurses Healthcare
Killeen, TX2025-06
Associate of Science - Minor in Criminal Justice
Northwest Vista College
San Antonio, TX2013-05
GED -
San Antonio College
San Antonio, TX1991-02
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Critical thinking
- Excellent communication
- Calm under pressure
Certification
- CCMA - Certified Clinical Medical Assistant
- NHA Licensed
- BLS Licensed
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CCMA Internship
Anthony Medical Associates & Chiropractor
2025.06 - 2025.07
CNA
Silver Creek Manor Nursing Center
1994.12 - 1997.04
CNA
Cypress Nursing Home Health Care
1989.10 - 1994.12
Associate of Science - Counseling Psychology
CTC College
CCMA - Medical Assistant
Nurturing Nurses Healthcare
Associate of Science - Minor in Criminal Justice
Northwest Vista College
GED -
San Antonio College
Personal Note
Through my years of nonpayroll experience I would like to add that I have worked with and played the roll of home health care (MA) to a number of family and friends with the following illnesses; Dementia, Diabetes, Renal Disease, Dialysis Care, Mental Illness, Hospice & Cancer (breast,colon,pancreatic).I have also worked with ADHD, Down Syndrom & Autistic individuals.
As a mother of eight I have probably faced with every challenge children can bring to the table, from scrapes, fevers, falls, broken bones, hospital stays for surgeries, helping with deliveries of grandbabies, ect.
I have a passion for working with people and want to return to the medical field to be part of and help make a difference. I took time off to raise a family and as a near empty nester, I know my purpose is in the medical field.