Anastasia Gordils
Hallandale,FL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
JCPenney
Aventura, FL
06.2023 - 02.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Stay at Home Mom
My Child
, FL
02.2022 - 06.2023
- Cared for my baby boy from Feb - June, ensuring his well-being.
- Successfully managed and optimized the budget for a family of three, leading to substantial yearly savings exceeding $2500.
Cashier
Three Woks
Aventura, FL
04.2021 - 10.2021
- Balanced daily transactions on a computerized point-of-sale system.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol products.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Collected payments and provided accurate change.
Cashier
Panda Express
Dania Beach, FL
09.2020 - 04.2021
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Arts -
Valencia College
Orlando, FL07-2020
Skills
- Product Sales
- Payment Processing
- Order Processing
- Verbal/written communication
- Multi-tasking strength
- Sales Goals Attainment
- POS System Operation
- Customer Service
- Listening Skills
- Retail merchandising expertise
- Cash Handling Accuracy
- Customer Needs Assessment
- Sales Development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Latin
Limited
References
References available upon request.
Timeline
Sales Associate
JCPenney
06.2023 - 02.2025
Stay at Home Mom
My Child
02.2022 - 06.2023
Cashier
Three Woks
04.2021 - 10.2021
Cashier
Panda Express
09.2020 - 04.2021
Associate of Arts -
Valencia College